Sr. Manager, Program Management

Sr. Manager, Program Management

The Sr. Manager, Program Management is a leadership role responsible for overseeing the entire data solution delivery process in a cloud environment, ensuring projects are executed on time and meet business requirements by managing stakeholder expectations, leading a cross-functional team, and driving continuous improvement in delivery methodologies. This role demands a strategic leader with a deep understanding of data engineering development, cloud technologies, data quality testing and business stakeholder engagement. The role will serve as a key contact person between the various business functions and technical teams
Key Responsibilities

Project Delivery Excellence:

• Oversee all aspects of project delivery, ensuring compliance with timelines, data quality standards, and budget constraints.
• Develop and maintain project governance structures, processes, and KPIs.
• Generate detailed reports on project performance, risks, and issues, providing impact analysis and mitigation strategies.
• A dedicated advocate for Agile principles and methodologies, with a proven ability to drive collaboration, knowledge sharing, and continuous improvement
• Play a critical part in promoting Agile excellence & will be accountable for setting up and guiding multiple globally distributed agile teams.
• Challenge the status quo and provide an innovative way of thinking for out-of-the-box data quality and data performance metrics
• Monitoring project progress, identifying potential risk, and implementing mitigation strategies
• Leading and managing complex data projects from initiation to deployment, helping to define project scope, timelines and milestones, leveraging strong project management skills.

Strategic Planning and Execution

• Collaborate with onshore and offshore resources to create comprehensive projects and sprint plans.
• Track progress against plans, identifying deviations and implementing corrective actions.
• Manage project scope using documented change management techniques.
  Risk and Resource Management

• Proactively identify potential risks and communicate them effectively.
• Develop and oversee the implementation of mitigation and remediation plans.
• Manage the allocation and utilization of project resources, ensuring optimal productivity.
  Team Leadership and Development

• Lead and manage a diverse team of onshore and offshore professionals, including Business Analysts, Scrum Masters, Project Managers, and QA Analysts.
• Foster a collaborative environment, providing clear leadership and swift problem resolution with promoting knowledge sharing and best practices.
• Engage the team to identify project issues, risks, and develop action plans.
• Providing mentorship and career development opportunities for team members.

Business Stakeholder Relationship Management

• Work closely with product owners to understand their business objectives and develop solutions that meet these objectives.
• Engage in direct stakeholder communications with a high comfort level, maintaining excellent written and oral communication skills.
• Facilitates change management, training and communication of new processes and technology
• Building and maintaining strong relationships with key stakeholders, including business, data and technical teams.
   

Operational Oversight

• Track progress against plans and budget, noting exceptions and action plans.
• Maintain flexibility to manage diverse teams and meet critical deadlines.

Professional Experience & Skills

• A minimum of 10 to 15 years of relevant work experience in a professional data warehousing/ engineering & analytics development environment.
• Experience managing the full development life cycle of enterprise data products.
• Experience in Retail is beneficial.
   

Technical Expertise

• Strong experience in Cloud Native Architecture, Data engineering & analytics practices, SAFe Agile Framework, QA for data products and design patterns.
• Technical understanding of Azure and MS tech stack, including integration services and security & monitoring tools.
• Understanding of data warehousing, data lakes and data pipelines
• Knowledge of data privacy regulations and compliance requirement

Candidate Competencies:

• Innovation & Problem-Solving: Possesses a proactive and inventive approach to solving problems, with the agility to adapt to complex situations.
• Business Stakeholder Trust & Solution Delivery: Skilled in fostering stakeholder relationships and trust, backed by a robust technical foundation aimed at providing solutions that prioritize their needs.
• Leadership & Team Collaboration: Exhibits strong leadership and team collaboration abilities, adept at managing multiple projects and facilitating team efforts.
• Communication & Organization: Outstanding communication skills, both written and verbal, with a natural aptitude for engaging directly with stakeholders. Highly organized, detail-oriented, and self-driven, with a track record of effective problem resolution.

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Circle K is an Equal Opportunity Employer.
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