ABOUT THE ROLE
The Senior Manager, Manufacturing US will oversee Peloton’s refurbishment operations in the US based in our Linden, NJ facility, ensuring the efficiency and cost-effectiveness of our refurbishment process and quality of our products for our members. This role combines operational leadership, strategic planning, and continuous improvement initiatives to drive performance across our refurbishment team. The Senior Manager will collaborate with cross-functional teams, including Engineering, Quality, and Supply Chain, to enhance the operational efficiency, sustainability, and scalability of Peloton’s refurbishment processes.
YOUR DAILY IMPACT AT PELOTON
- Refurbishment Operations Leadership: Lead and manage a large team of full-time and contract employees responsible for the day-to-day operations of mechanical and electronic refurbishment across Peloton's product lines. Ensure products are refurbished to meet quality standards while minimizing costs and downtime.
- Process Development and Continuous Improvement: Develop and implement standardized operating procedures (SOPs) for refurbishment processes. Utilize Lean methodologies and 5S principles to drive continuous improvement and optimize workflows, reducing waste and increasing throughput.
- Labor and Resource Management: Oversee labor planning, capacity management, and resource allocation to ensure alignment between refurbishment capabilities and demand. Ensure accurate tracking of inventory, spare parts, and packaging materials.
- Collaboration and Cross-Functional Leadership: Work closely with Refurbishment Operations, Engineering, Quality, Planning and Supply Chain teams to define repair and refurbishment processes, troubleshoot issues, and track key performance indicators (KPIs) that affect product quality, cycle time, and costs.
- Sustainability Initiatives: Help drive Peloton’s sustainability goals by improving the circularity of Peloton products. Lead efforts to reduce waste, increase the reuse of parts, and support environmentally responsible refurbishment processes.
- Team Development and Coaching: Build, develop, and mentor a high-performing team, providing training, guidance, and career development opportunities. Foster a culture of innovation, accountability, and continuous improvement.
- Key Performance Indicators (KPIs): Establish and monitor KPIs to evaluate performance, including product quality, cost efficiency, productivity, and sustainability. Conduct regular reviews (daily, weekly, monthly) to assess performance and identify opportunities for improvement.
- Compliance and Safety: Ensure adherence to safety protocols and regulatory requirements, while maintaining a clean, organized, and safe working environment.
YOU BRING TO PELOTON
- Education: Bachelor’s degree in Engineering, Operations, Supply Chain Management, or a related field. An advanced degree (MBA, Master’s in Engineering, etc.) is a plus.
- Experience: A minimum of 7-10 years of experience in manufacturing, refurbishment, or operations management, with at least 3-5 years in a leadership role. Experience in the consumer electronics, fitness equipment, or similar industries is highly preferred.
- Leadership Skills: Proven experience leading cross-functional teams in a dynamic, fast-paced environment. Strong ability to motivate and develop a team to achieve operational excellence.
- Process Improvement Expertise: In-depth knowledge of Lean manufacturing, 5S, and continuous improvement methodologies. Strong background in optimizing workflows, reducing waste, and improving efficiency.
- Technical Skills: Familiarity with refurbishment tools, equipment, and diagnostic tools used in mechanical and electronic repairs. Experience with Warehouse Management Systems (WMS) and digital tools such as Google Workspace, Microsoft Office, and project management software.
- Sustainability Focus: Demonstrated experience in driving sustainability initiatives, waste reduction, and circularity within manufacturing or refurbishment operations.
- Communication Skills: Exceptional verbal and written communication skills. Ability to interact effectively with internal teams, senior leadership, and external partners.
- Physical Requirements: Ability to occasionally lift and move products up to 145 lbs with assistance. Ability to stand and perform physical tasks for extended periods during shifts.
- Travel: Occasional domestic travel may be required.
- Experience managing refurbishment operations for complex products, including fitness equipment or consumer electronics.
- Familiarity with environmental compliance and sustainability certifications in manufacturing or refurbishment settings.
- Plant and warehouse management experience
- Fluency in additional languages, such as Spanish, is a plus.
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The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
Base Salary Range
$163,830—$221,170 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [email protected]
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
What the Team is Saying
What We Do
Peloton is the largest interactive fitness platform in the world with a loyal community of more than 6.9 million Members.
Founded in 2012 and headquartered in New York City, Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.
People often ask is what a Peloton actually is. It’s a cycling term for a pack that works together to fight the wind—and that's exactly what we do every day. We are a vertically integrated company comprised of team players working together across hardware, software, content, retail, apparel, music, logistics, and more. If you ask what unites and drives us, it’s our unwavering ambition to make a positive impact – for our members, for our communities, for our business, and for each other.
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Employees engage in a combination of remote and on-site work.
Our Hybrid Working Policy requires team members in US office-based roles to be in the office every Tuesday, Wednesday and Thursday.
