Sr Manager, IT Business Analysis

Reposted 4 Days Ago
Be an Early Applicant
La Verne, CA, USA
In-Office
154K-199K Annually
Senior level
Biotech
The Role
Lead IT business analysis for manufacturing, quality, and PSO: translate business needs into technology roadmaps, drive AI enablement and change management, support MES/SAP/Veeva/GxP systems, lead requirements gathering, validation planning, UAT, and continuous improvement while ensuring regulatory compliance.
Summary Generated by Built In

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

Key ResponsibilitiesBusiness Partnership
  • Serve as the primary IT Business Analysis partner for La Verne Manufacturing, Global Quality, and PSO.
  • Translate business needs into clear, actionable technology strategies, roadmaps, and solution requirements.
  • Identify and drive process improvements that enhance compliance, efficiency, and operational execution.
  • Provide structure, clarity, and decision support in ambiguous or evolving business environments.
Digital & AI Enablement
  • Drive AI literacy and adoption across manufacturing, quality, and PSO organizations.
  • Assess, shape, and support delivery of AI-enabled use cases aligned with GxP and responsible AI standards.
  • Support change management, adoption, and readiness for new digital workflows and tools.
Systems & Operational Support
  • Provide business analysis and enhancement support for MES, SAP, automation interfaces, Veeva QMS, GMax, and other regulated GxP systems.
  • Partner with business teams on deviations/CAPA, audit readiness, lifecycle quality, and operational readiness processes.
  • Ensure all system updates and changes comply with GxP, 21 CFR Part 11, and Good Documentation Practices (GDP).
Delivery & Continuous Improvement
  • Lead requirements gathering, process mapping, validation planning, and User Acceptance Testing (UAT) activities.
  • Collaborate with project managers, solution architects, and vendors to deliver stable, compliant, and scalable solutions.
  • Support issue resolution and drive continuous improvement initiatives across systems and processes.
  • Benchmark site capabilities and contribute to cross-site harmonization and global standards.
Stakeholder Engagement
  • Build and maintain trusted partnerships with site and global business leaders.
  • Clearly communicate risks, insights, trade-offs, and recommendations to diverse stakeholders.
  • Provide informal leadership and mentorship to analysts and cross-functional partners.
Success Profile
  • Builds trusted partnerships and proactively anticipates business needs.
  • Delivers high-quality analysis and solutions with minimal oversight.
  • Demonstrates AI fluency and effectively applies digital tools to real-world problems.
  • Makes sound, compliant decisions in GxP-regulated environments.
  • Brings structure, clarity, and momentum to ambiguous problem spaces.
  • Continuously improves systems, processes, and ways of working.
  • Influences without authority through credibility, logic, and structured problem-solving.
Core Competencies
  • Strong business acumen and operational awareness.
  • Deep understanding of GxP systems, digital platforms, and AI enablement.
  • Collaboration and influencing skills across global, cross-functional teams.
  • Ownership, accountability, and disciplined execution.
  • High-quality decision-making and professional judgment.
  • Learning agility and adaptability in a fast-changing environment.
  • Clear, concise, and effective communication.
Job Scope & Decision-Making
  • Owns business analysis deliverables supporting manufacturing, quality, and PSO initiatives.
  • Recommends technology solutions that balance compliance, readiness, risk, and business value.
  • Independently prioritizes work based on urgency, risk, and resource availability.
  • Frames options, assesses trade-offs, and guides stakeholder decision-making.
  • Leads cross-functional efforts without direct people management responsibility.
  • Escalates risks with clear context, impact assessment, and mitigation strategies.
  • Represents site needs in global digital, AI, and harmonization initiatives.
Basic Qualifications
  • BS with at least 8 years of experience in IT, business analysis, or operations.

OR

  • MS with at at least 6 years of experience in IT, business analysis, or operations.
  • Experience supporting sterile manufacturing, biologics, or regulated GxP environments.
  • Strong judgment, prioritization skills, and ability to work effectively through ambiguity.
  • Hands-on experience with MES, SAP, QMS, automation systems, and integrated manufacturing platforms.
  • Strong AI literacy, including copilots, agentic AI concepts, and data-driven workflows.
  • Excellent communication and collaboration skills in global, matrixed organizations.
Preferred Qualifications
  • Experience supporting global manufacturing, quality, or supply chain operations.
  • Skills in process modeling, business case development, and technology evaluation.
  • Understanding of biologics manufacturing operations and global quality systems.
  • Experience delivering digital transformation initiatives or AI-enabled solutions in regulated environments.


 

The salary range for this position is: $153,935.00 - $199,210.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.


For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.


For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.

Top Skills

Agentic Ai
AI
Automation Systems/Automation Interfaces
Copilots
Gmax
Integrated Manufacturing Platforms
Mes
SAP
Veeva Qms
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The Company
HQ: Foster City, CA
14,337 Employees
Year Founded: 1987

What We Do

The way we see it, the impossible is not impossible. It’s simply what hasn’t been achieved yet. For more than 30 years, we’ve pursued it, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving lives of people around the world. For us, nothing is impossible – because of the people we work with, the communities we stand with and the partners we push forward with. Our ~12,000 employees band together through science, grit, compassion and courage to prove the impossible wrong. At Gilead, the tangible results of your contributions are evident. Where every individual matters. Where all employees can enhance their skills through ongoing development. And where we start every day with one question: “What’s next?” Social Media Guidelines: https://gilead.inc/3t1m7d5

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