Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
The Opportunity
Manhattan's most important moments happen live: on stages, in boardrooms, and on tradeshow floors around the world. As Senior Manager, Global Events, you are the architect of those moments in every region. You will lead the strategy, planning, and execution of Manhattan's global events portfolio: regional customer conferences, roadshows, major tradeshows, and marquee field programs.
You will also oversee the Global Events Playbook and manage the Global Events Center of Excellence, giving teams around the world the standards, tools, and expertise to deliver consistent, high-impact events. This is a role for someone who thinks big, executes flawlessly, and understands that every event is an opportunity to deepen relationships, build pipeline, and reinforce what Manhattan stands for in the market.
What You'll Do
- Own strategy, planning, and end-to-end execution for Manhattan's most critical global events, including regional customer conferences, roadshows, major industry tradeshows (e.g., NRF, Gartner, MODEX), and strategic field events.
- Oversee the Global Events Playbook, keeping its standards, templates, and toolkits current, and ensure every region adopts and adapts it for local needs while meeting shared standards for quality, brand, budget, and measurement.
- Manage the Global Events Center of Excellence, setting best practices and delivering shared services to regional teams, including venue sourcing, contracting, event technology, and measurement.
- Identify and share learnings across events and regions so each event improves the next.
- Drive event strategy that aligns with business priorities, defining event objectives, audience strategies, content themes, and success metrics in partnership with Marketing, Sales, and Executive leadership.
- Partner with Demand Generation and Field Marketing on one global calendar and integrated campaigns, with shared goals and handoffs for lead capture and follow-up with BDR and Sales.
- Manage all aspects of event logistics, including venue sourcing and contracting, vendor management, budget oversight, AV and production, travel coordination, on-site execution, and safety and compliance.
- Partner closely with Product Marketing, Brand, and Communications to ensure event narratives, keynote themes, and customer storytelling are strategically aligned and high-impact.
- Lead pre- and post-event planning across stakeholder alignment, run-of-show development, speaker and content management, and ROI reporting.
- Manage agency partners, production vendors, and freelance support to deliver world-class event experiences on time and on budget.
- Evaluate event performance against pipeline influence, brand awareness, and engagement metrics, and continuously raise the bar.
What You Bring
- 10+ years of event management experience, with a strong track record of owning and delivering large-scale, high-stakes events across multiple regions in B2B or enterprise technology environments.
- Demonstrated expertise across a full spectrum of event types: tradeshows, customer conferences, roadshows, and field events.
- Experience building or running event playbooks, standards, or a center of excellence that regional teams adopt while leaving room for local needs.
- Strong strategic thinking skills, able to connect event design to business outcomes and build a compelling case for investment.
- Exceptional project management and organizational skills; able to run multiple complex events simultaneously without dropping the ball.
- Proven vendor and agency management experience, including contract negotiation, creative direction, and budget accountability.
- Strong executive presence and interpersonal skills, comfortable managing up, collaborating cross-functionally, and representing Manhattan externally with key stakeholders.
- Experience working in or alongside supply chain, retail, omnichannel commerce, or enterprise software industries preferred.
- Willingness and ability to travel up to 40% of the time during peak season, including international.
Why Join Manhattan?
- Competitive Rewards: Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.
- Career Growth: Access Global Path, our structured development program with global opportunities, free LinkedIn Learning, and mentorship.
- Inclusive Culture: Join a diverse team and Employee Connection Groups like Multicultural Network, LGBTQ+ Alliance, Women’s Initiative Network, and MA Mamas.
- Flexibility & Balance: Hybrid work options, flexible policies, and onsite fitness centers to help you recharge.
- Community Impact: Monthly volunteer events and opportunities to make a difference locally and globally.
#LI-CS1
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Skills Required
- 10+ years of event management experience
- Experience delivering large-scale, high-stakes events across multiple regions
- Experience in B2B or enterprise technology environments
- Experience across tradeshows, customer conferences, roadshows, and field events
- Experience building or managing event playbooks, standards, or a center of excellence
- Strong strategic thinking and ability to connect event design to business outcomes
- Exceptional project management and organizational skills
- Vendor and agency management experience, including contract negotiation, creative direction, and budget accountability
- Strong executive presence and interpersonal skills
- Experience in supply chain, retail, omnichannel commerce, or enterprise software industries
- Willingness and ability to travel up to 40% during peak season, including internationally
Manhattan Associates Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manhattan Associates and has not been reviewed or approved by Manhattan Associates.
-
Fair & Transparent Compensation — Pay is generally characterized as on par with industry standards and often described as fair or above average, with stronger competitiveness in certain roles and at higher seniority. The overall picture suggests a “solid but not standout” base-compensation experience that can feel better when variable pay or role leverage is higher.
-
Wellbeing & Lifestyle Benefits — Well-being programs are positioned as a notable strength, including mental-health resources and support tools such as Headspace access, an EAP, and financial-wellness offerings. These lifestyle-oriented extras appear to elevate the perceived total rewards value beyond salary alone.
-
Parental & Family Support — Family-support benefits are highlighted through caregiving assistance (e.g., Care.com access) and the presence of maternity and paternity/partner leave. The existence of dedicated family and caregiver support contributes positively to the overall benefits perception.
Manhattan Associates Insights
What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
