Sr. Manager, Enterprise Workfront Product Owner

West Creek 6 (12076), United States of America, Richmond, Virginia
Sr. Manager, Enterprise Workfront Product Owner
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
Role Summary
Capital One, a Fortune Magazine "100 Best Companies to Work For," is seeking an experienced Workfront System Product Owner with extensive Adobe Workfront system administration experience. The Capital One Enterprise Consumer Product team is revolutionizing Marketing Operations to be a catalyst, enabling business teams to achieve their goals through marketing software and automation capabilities supported by well managed delivery processes. As the Product Owner of Workftont, you will be responsible for driving the strategy for Workfront across US Capital One marketing teams, developing application evolution and roadmap , creating forward momentum, standardization, user adoption, enhancing system functionality, implementing automation, and creating meaningful reporting. This role will aid in influencing and partnering with product and technology teams to advance Workfront for the group, as well as Group Admins across Capital One.
Responsibilities:
Enterprise level strategy for guiding Workfront innovation and efficiency

• Own prioritization of key features, automations, and integrations for one of Adobe's largest instances of Workfront
• Lead and influence Lines of Business across Capital One to drive adoption of Workfront and best practices within
• Capture and incorporate feedback and needs from power user teams across Capital One to incorporate into the Workfront Annual roadmap for prioritization
• Actively orchestrate systems builds, configurations and development/automation of Fusion tasks for system enhancements
• Plays a hands-on leadership role in system implementation for system functionality modules, automation enhancements, or new/existing team rollouts

Drive Enterprise Workfront Governance and Best Practices

• Serve as the main point of contact for Capital One in guiding conversations with Adobe for feature implementation, user needs, and licensing structure/costs
• Seeks out guidance and best practices from points of contact at Adobe and internal/external power user groups to ensure efficiency and innovation
• Oversees and maintains user licenses, onboarding of new users,, and overall role structures for designated groups to ensure correct alignment of associate to Workfront license type based on system access and functionality needs
• Sets the standards and oversees the execution of basic administration by the designated SMEs.

Lead Tactical Execution, Support, and Reporting for Workfront

• Ongoing troubleshooting and support for Lines of Businesses utilizing Workfront
• Aids in establishing metrics, builds reports and dashboards to assist in user workflow, portfolio/program/projects, channel deliverables, project types and resource management to align to key OKRs

Basic Qualifications

• Bachelor's Degree or Military experience
• At least 5 years of experience as a Workfront System Administrator
• At least 3 years of project management experience
• At least 3 year of experience as a Workfront administrator supporting 150+ users
• At least 1 year of working in marketing as a discipline
• At least 1 year of experience with Adobe Workfront Certified Professional

Preferred Qualifications

• Experience in workfront administration within a Financial Services corporation
• Experience in Beta product development
• Experience with Adobe Workfront Alpha
• 2+ years of Risk Management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $172,900 - $197,300 for Sr Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).