Sr. Manager, Communications Manager

Posted Yesterday
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Hiring Remotely in Mexico City, Ciudad De México, MEX
Remote or Hybrid
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
Leads technology communications for Latin America by developing integrated strategies, internal marketing campaigns, digital communications platforms, associate engagement initiatives, and employer-brand activities. Partners with cross-functional teams, applies user-experience methods, uses data to improve engagement, and supports external technology narratives. The role requires advanced English, a bachelor’s degree, at least seven years of relevant experience, and strong communications leadership.
Summary Generated by Built In
WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico
Sr. Manager, Communications Manager
As Senior Communications Manager of Technology for Latin America, you will be responsible for leading and driving effective, engaging communications strategies to inspire associates to deliver on the technology strategy and build our local employer brand in Latin America.
Our ideal teammate is:
  • Inspired to be a transformational change agent
  • Obsessed with creating an inviting, integrated and engaging experience for our associates
  • A storyteller who uses his/ her communications strength to inspire and move others
  • Passionate about leading and inspiring direct and cross-functional teams
  • Able to manage multiple projects simultaneously
  • A passionate and driven team player
  • A creative problem solver

Comfortable using social computing platforms and graphics packages to create a media-rich communications experience and better engage audiences
Responsibilities
  • Establish an integrated communications strategy and detailed annual plan to support the technology strategy and build our presence in the local market
  • Collaborate and partner closely with cross-functional partners to implement a range of strategies and creative solutions to reach key target audiences
  • Apply user-experience design methodologies to create breakthrough, integrated experiences for our associates
  • Lead a data-driven approach to engage associates
  • Lead internal marketing communication campaigns and projects
  • Advance our internal communications digital platforms and communications strategies
  • Lead and inspire cross-functional partners and teams
  • Integrate with external marketing, communication, and community activities to support the external technology narrative

Basic Qualifications:
  • Advanced English fluency
  • Bachelor's degree
  • At least 7 years of experience leading public relations strategy, leading communications strategy or experience leading marketing for organizations

Preferred Qualifications:
  • Master of Business Administration, Master's in Marketing, or Master's in Communication
  • 4+ years of Public Relations or Internal Communications leadership experience
  • 1+ years of Public Relations or Internal Communications leadership experience in the technology industry
  • 2+ years of supervisory experience

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

Skills Required

  • Advanced English fluency
  • Bachelor’s degree
  • At least 7 years of experience leading public relations strategy, communications strategy, or marketing for organizations
  • Master of Business Administration, Master’s in Marketing, or Master’s in Communication
  • 4+ years of public relations or internal communications leadership experience
  • 1+ years of public relations or internal communications leadership experience in the technology industry
  • 2+ years of supervisory experience

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
Manita Herlitz-Ferguson
Manita Herlitz-Ferguson
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The Company
HQ: McLean, VA
55,000 Employees
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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About our Teams

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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