Sr. Manager, Business Development National Accounts

Sr. Manager, Business Development National Accounts-Fort Worth, Texas

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Sr. Manager, Business Development National Accounts supporting Vision Care Sales Team you will be trusted to work on a dual-focused role within the US Vision Care organization combining responsibilities for a large revenue key account customer (60-120M), as well as a lead role in Tele-Optometry and Managed Care. This position requires an individual with a deep understanding of national sales strategy, account management, and emerging telehealth technologies in the optometry space in Fort Worth, TX

In this role, a typical day will include:

National Account Director (50%):

• Account Leadership: Own and manage the national customer account, developing and executing a comprehensive strategy to maximize growth, drive customer satisfaction, and build long-term partnerships.
• Sales Strategy: Develop and implement a sales strategy tailored to the client’s needs, identifying opportunities for expansion, optimizing  product  offerings,  and  meeting  quarterly  and  annual  sales  targets.  Anticipate  likely  market  and  customer developments to take a long-term perspective on the account.
• Customer Relationship Management: Serve as the primary point of contact for all strategic interactions with the client, cultivating strong, trusted relationships at all levels within the organization.
• Revenue & Growth: Drive revenue growth by negotiating complex contracts, cross-selling solutions, and identifying new revenue streams to meet and exceed targets.
• Cross-Functional Collaboration: Work with internal teams such as marketing, operations, finance, and product development to ensure the seamless execution of both organization and customer requirements and needs.
• Forecasting & Reporting: Provide regular reporting on account performance, sales progress, and any challenges to senior leadership, offering actionable recommendations for success.
• Contract Negotiation: Lead negotiations for managed care contracts, ensuring favorable terms and conditions for the customer and the organization, while supporting access to tele-optometry and other virtual care services.

Tele-Optometry, Managed Care Lead (50%):

• Customer Acquisition: Identify and pursue new business opportunities by targeting potential clients in the optometry, healthcare, and telemedicine sectors. Conduct outreach, build relationships, and develop tailored sales presentations to win new accounts
• Market Expansion: Identify and research new market segments for tele-optometry adoption, including healthcare systems, insurance providers, urgent care facilities, and retail clinics. Develop tailored strategies for penetrating these markets and increasing awareness of tele-optometry.
• Tele-Optometry Strategy Development: Support the development and execution of tele-optometry strategy among key accounts to help field both influence and pull though contact lens sales. Virtual Patient Journey Optimization: Understand end-to-end virtual patient journeys from appointment scheduling to consultation and follow-up care.
• Tele-Optometry Education & Consultation: Serve as an expert in tele-optometry, educating USVC about the benefits of virtual eye care services, including remote eye exams, consultations, and follow-up care.
• Managed Care Collaboration: Work with payer organizations and healthcare providers to build managed care models that incorporate tele-optometry services, ensuring adequate coverage, reimbursement, and access for patients. Ensure alignment with payer requirements, such as telemedicine reimbursement policies and remote exam protocols
• Patient Engagement: Drive patient engagement initiatives through innovative digital marketing strategies, educational content, and personalized outreach to ensure maximum utilization of virtual services.
• Market Analysis: Stay current on trends in telehealth, optometry, and patient care technology, leveraging this knowledge to influence the direction of new offerings and refine virtual patient journeys.
• Partnerships & Stakeholder Engagement: Establish and nurture partnerships with external providers, technology vendors, and healthcare stakeholders to enhance tele-optometry offerings and ensure a high level of service for patients.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs.; Assoc.+11 yrs.; M.S.+4 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience 

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.