Welcome! You made it to the job description page!
At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness. So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!
Company Culture is at Our Core
Our 10 Core Values are more than just words, they're a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.
Do our values speak to you?
1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble
Company Perks: Quick Reference
-
Zappos pays 100% of every employee’s medical, dental, and vision benefits.
-
Zappos pays 100% of 12 therapy, mental health, or coaching session annually.
-
A multitude of benefits and incentives to stay mentally and physically healthy and fit.
-
Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.
-
Paid time off for life, vacations, staycations, and rest.
-
A generous Zapponian discount program.
-
Make an impact through volunteer adventures and other community programs.
-
Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!
Zapponian [noun| employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.
Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.
Perks [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% Zappos.com discount.
1990s [noun| a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.
Scout [noun| you're a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.
Key Job Responsibilities
- Owning the strategic planning and project management for technical initiatives.
- Providing technical and scientific guidance to your team members.
- Communicating effectively with senior management as well as with colleagues from science, engineering and business backgrounds.
- Hiring and supporting the career development of your team.
Basic Qualifications
- 3+ years of scientists or machine learning engineer management experience
- Knowledge of ML, NLP, Information Retrieval and Analytics
- 5+ years of building machine learning models or developing algorithms for business application experience
What Really Wows Us
- Experience building machine learning models or developing algorithms for business application
- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- PhD degree in Computer Science, Statistics, Electrical Engineering, or Mathematics with specialization in specialization in statistical modeling, deep learning, reinforcement learning, or personalized recommendation.
The Fine Print
Applicants must be authorized to work for any employer in the U.S. Zappos is unable to sponsor or take over sponsorship of an employment visa for applicants at this time.
The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [email protected] or call us at 1.702.943.7777.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
What We Do
Zappos is a customer service company that just happens to sell _____________.
Our purpose, first and foremost, is to live and deliver WOW.
Born in San Francisco, raised in Las Vegas, Zappos was founded in 1999 as a shoe retailer. And we sure have come a long way. We still sell shoes — as well as clothing, handbags, accessories, and *more.
*More is where we provide the very best customer service, customer experience, and company culture. We aim to inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, vendors, shareholders, partners, and the community in a long-term, sustainable way.
We’re so good at delivering happiness and WOW, we often get letters from customers asking us to create an airline or run the IRS. It all stems from an avid commitment to our Core Values and the Four C’s.
Website
_0.jpeg)
