To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
KLA's IT group supports business growth and productivity by connecting people, process and technology around the world. We work to improve the technology that drives our business to thrive and focus on empowering employee use of technology. This integrated approach to customer service, creativity and technological excellence enhances employee productivity, business analytics and process excellence.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
The Sr. Program Manager of Digital Adoption & Change Management leads enterprise initiatives that accelerate technology adoption, drive measurable business outcomes, and maximize the value of IT investments across the organization. Operating within the OCIO, this role partners with IT leadership, business stakeholders, and AI transformation teams to establish adoption strategies, value realization frameworks, AI governance practices, and business impact measurements that support the organization's objectives. The role serves as a critical connector between AI technology delivery and business outcomes, ensuring that emerging AI technologies translate into tangible productivity, efficiency, and operational improvements.
Key Areas of Ownership:
Digital Adoption & Change Leadership
- Lead adoption strategies for AI.
- Build and scale digital champion communities.
- Drive organizational readiness for AI and emerging technologies.
- Partner with AI teams, communications, and training organizations to remove barriers to adoption.
AI Value Realization & Business Impact
- Define and manage value realization frameworks for IT AI investments.
- Establish KPIs and executive scorecards focused on AI adoption, productivity, and business outcomes.
- Conduct benefit realization reviews and post-implementation assessments.
- Provide executive insights on realized versus expected business value.
AI Governance & Digital Economics
- Support governance frameworks for AI and digital platforms.
- Partner with FinOps and infrastructure organizations to improve transparency and consumption management.
- Promote responsible and cost-effective use of AI technologies and cloud services.
Executive Communications & Enablement
- Enable data-driven decision making by providing leadership with clear insights into AI adoption, business value, and operational impact.
- Communicate transformation progress, adoption trends, and measurable outcomes.
- Identify capability gaps and coordinate enterprise enablement initiatives.
- Support CIO staff communications and AI strategic initiatives.
Minimum Qualifications
- Bachelor's degree in Business, Information Technology, Engineering, or a related field.
- Minimum 10 years of proven experience in Digital Transformation, IT Strategy, Business Operations, Change Management, or related fields
- Change Management Methodologies: Hands-on experience with structured adoption frameworks like ADKAR, Kotter's 8-Step Model, or Bridges Transition Model.
- Skill to align C-suite executives, engineering leads, security teams, and end-users on rollout timelines and risk tolerance.
- Data-Driven Measurement: Proficiency in tracking Key Performance Indicators (KPIs) such as Change Success Rate, Emergency Change Rate, Lead Time for Change, and User Adoption metrics. Experience defining and tracking AI business value, adoption metrics, KPIs, ROI, and value realization frameworks.
- Confirmed experience leading cross-functional initiatives and influencing collaborators across a matrixed organization.
- Strong understanding of AI, automation, digital workplace technologies, cloud platforms, and SaaS ecosystems.
- Familiarity with FinOps, cost governance, and technology consumption management principles.
- Excellent analytical, problem-solving, and critical thinking capabilities.
- Strong executive communication and collaborator management skills, with the ability to translate business needs into technology-driven outcomes.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Total Rewards
Base Pay Range: $174,300.00 - $255,633.00 Annually Primary Location: USA-CA-Milpitas-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
Equal Opportunity Statement
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.
For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.
Skills Required
- Bachelor's degree in Business, Information Technology, Engineering, or a related field
- At least 10 years of experience in digital transformation, IT strategy, business operations, change management, or a related field
- Hands-on experience with structured change management methodologies such as ADKAR, Kotter's 8-Step Model, or Bridges Transition Model
- Ability to align C-suite executives, engineering leads, security teams, and end users on rollout timelines and risk tolerance
- Proficiency tracking KPIs, user adoption metrics, AI business value, ROI, and value realization frameworks
- Experience leading cross-functional initiatives and influencing collaborators across a matrixed organization
- Strong understanding of AI, automation, digital workplace technologies, cloud platforms, and SaaS ecosystems
- Familiarity with FinOps, cost governance, and technology consumption management principles
- Excellent analytical, problem-solving, and critical-thinking capabilities
- Strong executive communication and collaborator management skills, including translating business needs into technology-driven outcomes
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
