Sr Logistics & Ops Program Manager

Posted 10 Hours Ago
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Hiring Remotely in United States
Remote
Senior level
Other
The Role
Lead and scale U.S. logistics and operations, own distribution and delivery execution, manage vendors, ensure regulatory compliance, drive cross-functional programs, resolve escalations with root-cause analysis, and implement process improvements to reduce cost and improve delivery and client experience.
Summary Generated by Built In

OXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before.

Job Description

OXIO is seeking a Senior Logistics & Operations Program Manager to lead and scale our U.S.-based logistics and operational execution in support of business growth. This role is critical to building strong client and vendor partnerships, designing and implementing scalable logistics processes, and driving operational efficiency across distribution, inventory, and compliance.

In this role, you will set the operational standard for U.S. market execution and serve as a model for future geographic expansion. You will own complex, cross-functional initiatives, translate strategy into execution, and proactively identify opportunities to reduce cost, improve delivery speed, and enhance client experience.

This is a highly hands-on role requiring strong judgment, structured problem-solving, and comfort operating in a fast-paced, evolving environment.

Responsibilities

  • Own and optimize distribution channels supporting U.S.-based clients, ensuring scalability, cost efficiency, and service quality.

  • Plan and manage OXIO’s day-to-day supply and delivery operations, including long-haul and last-mile logistics across U.S. markets.

  • Serve as the operational lead for U.S. logistics programs, coordinating timelines, dependencies, and cross-functional stakeholders.

  • Contribute to the resolution of any incident and business escalation, including root-cause analysis and corrective action planning.

  • Ensure logistics and operational processes comply with applicable U.S. federal, state, and telecom regulatory requirements, partnering with Legal and Compliance as needed.

  • Develop commercial relationships with vendors to have the best production and logistics strategies for deliveries. Continuous work with third party vendors that can support our business.

  • Ensure processes and requests for Governmental Telecom institutions are followed and performed in accordance with the regulations.

  • Work closely with account managers, clients and Ops to translating business objectives into executable operational plans

  • Identify, propose, and implement process improvements that reduce cost, cycle time, and operational risk.

Requirements:

  • 5+ years of relevant experience in logistics, supply chain, operations, inventory management, or related analytical roles

  • 3+ years of experience leading projects or programs with cross-functional stakeholders

  • ·2+ years of experience in Telecom, SaaS, hardware-enabled services, or regulated industries

  • Demonstrated success operating in fast-paced, high-growth environments

  • Strong analytical and problem-solving skills with a bias toward execution

  • Ability to prioritize effectively and align operational decisions with business objectives

  • Spanish bilingual a plus

What We Offer
  • Competitive salary and stock option incentive program

  • Company paid healthcare

  • Flexible work arrangements

  • Company sponsored team-lunches and company retreats

  • International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup

  • A diverse and inclusive team.

  • We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics.

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The Company
HQ: New York, NY
68 Employees
Year Founded: 2018

What We Do

OXIO is the first telecom-as-a-service (TAAS) platform for brands and enterprises that unbundles mobile telecom infrastructure, capturing the powerful data and true value that it emits. OXIO’s 100 percent cloud-based solution blends the wireless infrastructure of many providers, enabling something that wasn't possible before — a custom-purposed, asset-light network delivered to each brand in a matter of days. OXIO's B2B SaaS solution unlocks the full and uncompromising control of the wireless experience for brands, including actionable intelligence that drives clear value and results. Mobile data, long locked up in telecom silos, allows brands to get closer to their customers than ever. OXIO is headquartered in New York, with offices in Mexico City and Montreal, Canada. For more information, visit oxio.com.

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