As a Sr. Lead Software Engineer at JPMorgan Chase within the Consumer and Communicate Banking - Data Technology Data Platform Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
- Leads the design and development of our AI/ML platform, ensuring robustness, scalability, and high performance.
- Manages and grows a team of talented engineers and AI specialists, fostering a culture of innovation and continuous improvement.
- Collaborates with product management and cross-functional teams to define product vision, roadmaps, and deliverables for AI-driven features and capabilities.
- Drives the adoption of best practices in software engineering, machine learning operations (MLOps), and data governance.
- Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
- Develops secure and high-quality production code, and reviews and debugs code written by others
- Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale
- Ensures compliance with data privacy and security regulations pertinent to AI/ML solutions
- Oversees the end-to-end lifecycle of AI/ML projects, from ideation and development to deployment and maintenance
- Manage budgets, allocate resources efficiently, and report on progress and challenges to executive leadership
- Formal training or certification on software engineering concepts and 5+ years applied experience designing and managing large-scale AI & ML platforms and supporting systems
- Advanced knowledge in software engineering, AI/ML, machine learning operations (MLOps), and data governance
- Experience in developing or leading large or cross-functional teams of technologists
- Demonstrated prior experience influencing highly matrixed, complex organizations and delivering value at scale
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s)
- Demonstrated experience leading effective use of enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls
- Experience with hiring, developing, and recognizing talent
- Extensive practical cloud-native experience
Preferred qualifications, capabilities, and skills
- In-depth understanding of search/ranking, recommender systems, RAG (similarity search), graph techniques, and other advanced methodologies
- Understanding of large language model (LLM) techniques, including agents, planning, reasoning, and other related methods
- Expertise in training and fine-tuning large language models (LLMs) and embedding models, including advanced knowledge in the areas of LLM operations (LLM Ops) and AI operations (AIOps)
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- Formal training or certification in software engineering concepts
- 5+ years of applied experience designing and managing large-scale AI and machine learning platforms and supporting systems
- Advanced knowledge of software engineering, AI/ML, MLOps, and data governance
- Experience developing or leading large or cross-functional teams of technologists
- Experience influencing highly matrixed, complex organizations and delivering value at scale
- Hands-on experience with system design, application development, testing, and operational stability
- Advanced proficiency in one or more programming languages
- Experience leading the effective use of enterprise-authorized AI-assisted software development tools
- Ability to validate AI-generated outputs for correctness, performance, and security
- Understanding of responsible AI use, data sensitivity, secure input/output handling, resiliency, and security controls
- Experience coaching senior engineers and leads on compliant AI usage patterns
- Experience hiring, developing, and recognizing talent
- Extensive practical cloud-native experience
- Understanding of search and ranking, recommender systems, RAG, similarity search, graph techniques, and related methodologies
- Understanding of LLM techniques, including agents, planning, and reasoning
- Expertise training and fine-tuning LLMs and embedding models
- Advanced knowledge of LLMOps and AIOps
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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