PRIMARY PURPOSE: Act as an innovative subject matter expert to guide the development of technical solutions for ACB. Provide system administration of the ACB Network, key infrastructure and application systems and oversee installation, performance, monitoring, patching, backup, and restore activities. One key responsibility for this role is to build a strong working relationship with our Operations Team and engage in a hands-on manner to solve problems alongside the team. Working with the IT leadership team, the Senior Systems Administrator assists with creation of best practices, processes and policies that align with ACB's strategic initiatives.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Responsible for provisioning, installing/configuring, operating, and maintenance of systems hardware and software and related infrastructure
- Ensure that Service Level Agreements/Operating Level Agreements are met or exceeded
- Understand and adhere to industry best practices related to system administration
- Build and maintain relationships with key stakeholders and ensure timely communications of relative information
- Conduct research and development to facilitate continuous improvement and innovation
- Optimize and maintain systems that support infrastructure, Microsoft Windows and application systems that support Finance, video conferencing, and other productions systems
- Monitor and maintain network SAN and NAS storage systems
- Work with others to maintain our existing and new platforms ensuring successful implementation and operations targeting 100% uptime
- Configure, tailor, and monitor existing and new backups ensuring 100% recovery from any situation in a timely manner
- Work with the security team to ensure data and systems are protected
- Maintain Network equipment such as switches, firewalls, wireless access points
- Manage and improve asset and end point management in accordance with their corresponding policies
- Mentor and guide other IT support staff
- Review and provide impact analysis for upcoming patches to determine affect to the production environment and then implement accordingly
- Adhere to change management policies
Experience: Minimum Five (5) years of experience working as a systems administrator. Experience in Windows Server, Active Directory, DNS, IIS, SQL, DRaaS, Veeam, VMware, firewalls, networking, and administrating video conferencing technologies preferred.
Success Factors: Knowledge, Skills and Abilities:
High Level Knowledge of Windows Server, Active Directory, DNS
Working knowledge of DRaaS, Veeam, VMWare, Windows Server operating systems installation, maintenance, support, SQL Server and IIS
Moderate to high level knowledge of Networking
Ability to understand and use APIs
Scripting competency is highly valued
Demonstrates ability to communicate technical information in a clear and concise manner
Ability to coach the team members on best practices and security and compliance processes
Exemplifies the team player who encourages improvement and innovation
Strong leadership, interpersonal and influencing skills
Strong verbal and written communication skills
Business understanding and ability to drive for results
The ability and willingness to work off hours to implement system maintenance avoiding business impact, generally no more than 12 hours a month
What We Do
The Advertising Checking Bureau, Inc, (ACB) specializes in the development, management and analysis of channel marketing programs within the consumer and B2B marketplaces. We work with leading brands and manufacturers to design and manage world-class Co-op Advertising and MDF Programs, Consumer Rebate and Channel Spiff Programs. We benchmark our client programs and install professional solutions which ensure ongoing program performance and results.
ACB maintains the broadest insights into Co-op Advertising and MDF programs and Incentive strategies. The high volume of claim and incentive transactions processed through our systems help keep us abreast of trends within the channel marketing industry. As one of the fastest growing Rebate and Spiff providers in the industry, ACB manages marketing programs for over 200 brands, with combined Co-op and Incentive reward issuance exceeding $6B annually.
All ACB’s work is performed in-house by full-time, U.S. based employees. Our client services teams collaborate with our clients to build brand awareness through their dealer channel programs to establish long term relationships with both retailers/resellers and consumers.
ACB’s award-winning service team comes from our many decades of experience handling sensitive data, processing large volumes of transactions and providing a unique perspective on how to best maximize your Co-op Advertising and MDF, Rebate and Channel Spiff marketing investments. As a single source for Co-op Advertising, Consumer Rebate and Channel Spiff Program management, ACB’s cross-program Channel Resource Platform delivers integrated analytics and comprehensive insights into your programs.
Let us show you more about how we can put ACB’s Formula for Success to work for you.
