At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Sr IT Quality Assurance Analyst will be responsible for the entire quality assurance process for software products, ensuring they meet high standards of quality and functionality. This role involves developing test plans, executing test cases, identifying defects, and ensuring a smooth testing process throughout the development cycle. QA will collaborate with developers, product managers, and other stakeholders to improve product quality, reduce bugs, and deliver a seamless user experience.
- Test Strategy & Planning: Develop and implement test strategies, plans, and schedules to ensure complete coverage of product features.
- Test Execution & Automation: Manual and automated testing processes, ensuring the right balance between both approaches for optimal efficiency and thoroughness.
- Defect Identification & Reporting: Identify, document, and track defects and issues, working closely with the development team to ensure timely resolution.
- Collaboration: Work closely with developers, product managers, and other stakeholders to ensure alignment on testing requirements and quality expectations.
- Continuous Improvement: Identify opportunities for process improvement and implement best practices for testing and QA processes.
- Documentation: Maintain comprehensive test documentation, including test cases, results, and defect reports, to ensure transparency and traceability.
- Quality Advocacy: Champion quality throughout the development lifecycle, ensuring that quality standards are met and promoting a culture of continuous improvement.
Skills and Qualifications:
- Experience: 5+ years of experience in quality assurance, with at least 2 years in a Senior QA role.
- Technical Skills: Strong knowledge of QA methodologies, tools, and best practices. Knowledge with test automation tools (e.g., Selenium, TestNG, or similar) is a plus.
- Leadership Skills: Proven ability to deliver high Quality Software under tight timelines, providing guidance and support to ensure high performance.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
- Communication: Excellent verbal and written communication skills, with the ability to interact with team members and stakeholders at all levels.
- Attention to Detail: Exceptional attention to detail and the ability to identify even the smallest defects or issues in complex systems.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023680
Job Category:
Information Technology
Primary Location City:
Dallas
Primary Location Region:
Texas
Primary Location Postal Code:
75019
Primary Location Country:
United States of America
Additional Posting Location(s):
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
