The Role
Leads the company’s IT strategy, architecture, infrastructure, security, disaster recovery, and technology operations. Manages budgets, vendors, policies, systems upgrades, equipment inventory, and a small technology team. Develops scalable processes, service standards, and business continuity plans while providing hands-on project leadership, technical guidance, troubleshooting, coaching, and mentoring.
Summary Generated by Built In
Job Title: Sr. IT Manager
Department: IT
Reports To: President
FLSA Status: Exempt
Company Summary
BlueTeam is a US-based provider of national disaster recovery, remediation, reconstruction, renovation, and roofing services for commercial properties. Our core business focuses on cleanup and mitigation efforts for recovery from fire damage, roof leaks, flooding, pipe bursts, and post-disaster remediation due to severe weather. We exclusively serve commercial sectors including hospitality, senior housing, healthcare, commercial offices, municipalities, multifamily living, and institutional markets.
SUMMARY: The Sr. Manager of Information Technology will be responsible for the development, maintenance, architecture, infrastructure, and security of all technology applications in support of the growing needs and expansion of the company. The Sr. Manager of Information Technology will have administrative and budget responsibilities for a small team of technology professionals in addition to outside vendors. The Sr. Manager of Information Technology will provide hands-on project leadership as well as work to develop colleagues through coaching and mentoring.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assess current processes and define best practices based on business needs and the relevance of new strategic initiatives; translate strategy into business objectives with clear accountability.
- Prepare the technology organization for scalable growth - architecture, development, infrastructure, people, processes, and define SLA's and SOP's.
- Drive current state assessment, improvement opportunity identification plus process improvement projects.
- Direct development as well as execution of an information security plan that protects the confidentiality, integrity, and availability of the company data.
- Direct development as well as execution of disaster recovery business continuity plan.
- Participate in formulating and administering IT policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
- Develop operational strategies, long-range plans, annual operating plans and annual budgets.
- Stay informed on emerging technologies and evaluate their value to the organization.
- Dispense technical advice, guidance, direction and authorization to technology users within the company.
- Direct the setup, troubleshooting and repairing of computers in a networked environment.
- Maintain physical inventory of computer equipment and supplies.
- Promote the interfacing and control of the organization's present technology and the dissemination of technological information throughout the organization.
- Schedule or coordinate the deployment of upgrades or enhancements to minimize downtime or loss of productivity.
- Perform other duties as assigned.
QUALIFICATIONS:
- Experience with both iOS and Android operating systems
- Experience with Cloud computing architecture, protocols and practices
- Proven successful experience in vendor selection and management for a wide range of technology solutions, including drafting SOW’s, RFP’s and vendor evaluation, budgeting, and monitoring progress through implementation
- Proficient in Microsoft Office Suite of products
- Diligence in organization and clear understanding of confidentiality
- Excellent verbal and written communication skills
- Excellent interpersonal and coaching skills
- Ability to manage multiple projects and achieve results
- Must have the ability to express complex technical concepts effectively, both verbally and in writing
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree in information technology or computer science or similar degree
- Must have a minimum of 5-7 years of progressive experience in managing an Information Technology department in a dynamic medium sized company
SUPERVISORY RESPONSIBILITIEs:
- YES
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. BBMK Contracting, LLC dba BlueTeam (BlueTeam) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.
Skills Required
- Experience with both iOS and Android operating systems
- Experience with cloud computing architecture, protocols, and practices
- Successful experience selecting and managing technology vendors, including SOWs, RFPs, evaluations, budgeting, and implementation monitoring
- Proficiency in Microsoft Office Suite
- Strong organizational skills and understanding of confidentiality
- Excellent verbal and written communication skills
- Excellent interpersonal and coaching skills
- Ability to manage multiple projects and achieve results
- Ability to explain complex technical concepts verbally and in writing
- Bachelor’s degree in information technology, computer science, or a similar field
- 5–7 years of progressive experience managing an IT department in a dynamic medium-sized company
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The Company
What We Do
Blue Team is a national, non-franchised general contracting firm that specializes in commercial restoration, roofing and capital improvements. With one-of-a-kind, custom ERP technology, Blue Team serves as the industry leader for property owners and operators in senior care, health care, multi-family, hospitality and many other commercial property sectors. Our Everyday Mission is to cultivate and maintain mutually beneficial relationships with our clients. Here at Blue Team, we provide a variety of services. But above all, we are a Customer Service Provider. At the core of our company, we strive to be mindful, respectful and empathetic to client needs and expectations. Our dedication to better business begins by embracing our employees as family. At Blue Team, our associates are punctual, professional and committed to ethical, transparent business. We believe that with quality people and superior culture, Blue Team will continue its unprecedented success in the commercial construction and property repair space. Blue Team Restoration dba BBMK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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