The Role
Lead end-to-end software implementation projects, including requirements gathering, business process analysis, solution configuration, customization, deployment, and ongoing support. Work directly with clients to understand needs, evaluate priorities, translate as-is processes into to-be workflows, identify product gaps, recommend enhancements, and serve as the subject matter expert. Ensure implementations meet established KPIs, timelines, and budgets.
Summary Generated by Built In
This is a remote position.
Position:Sr. Implementation Consultant
Experience: 8+ Years
Location: Remote
Client Implementation & Requirements
- Lead end-to-end software implementation projects from requirements gathering through deployment and ongoing support.
- Meet with clients following the sale of software packages to collect the information and data required to configure and customize solutions.
- Facilitate business-requirement sessions to understand client needs, evaluate priorities and feasibility, and recommend optimal solutions.
- Analyze clients' as-is business processes and translate them into to-be processes within Irth products.
- Identify process, product, and functionality gaps and recommend enhancements or new features when necessary.
- Customize and configure software systems based on individual client requirements and specifications.
- Serve as the Subject Matter Expert (SME) for assigned implementation projects.
- Ensure projects are completed within established KPIs, timelines, and budgets.
Skills Required
- 8+ years of experience
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The Company
What We Do
Riva Scientific provides software solutions, validated systems, managed services, strategic consulting, and staffing for life sciences, pharmaceutical, biotech, chemical, and technology organizations. Its services include systems implementation, custom application and data-intelligence development, computer-system validation, testing, regulatory compliance assessments, remediation, business analysis, project management, auditing, and team augmentation, helping clients automate operations and meet requirements such as FDA GMP and 21 CFR Part 11.
