The Role
Manages HR payroll technology programs and service delivery solutions, partnering with business, IT, vendors, and regional analysts. Translates stakeholder goals into functional and technical requirements, oversees implementations, defines success metrics, leads release testing, resolves payroll issues within SLAs, develops training materials, and drives automation and digital improvements across Oracle HCM, payroll, time and attendance, and absence systems.
Summary Generated by Built In
Honeywell is looking for a driven Business / Ops Support Analyst in our Digital HR Solutions department. This role will partner with IT and Business to develop HR service delivery solutions. Our products and services are designed to support our Honeywell employee population. This role needs to find the right balance between compliance, innovation, efficiency, technology and compassion.
As a Business / Ops Support Analyst, you will manage new programs and products designed to deliver HR services, improve the employee experience and address gaps.
Key Responsibilities:
- Good understanding on Payroll systems and integrations to and from these systems to Oracle HCM and Time & Attendance or Absence systems
- Understanding of Payroll systems like ADP, EY etc., processing task such as wage calculation, disbursement control and vendor integrations
- Knowledge of Oracle HCM Payroll configurations and OIC integration to Payroll systems.
- Ensuring that payroll issues are addressed within the planned Service level agreement.
- Work with business stakeholders to translate project goals into project requirements, and then with technical teams to translate the project requirements into technical requirements.
- Oversee project implementation efforts; define and establish goals, supporting metrics, and success indicators.
- Review, evaluate, and incorporate the voice of the customer feedback into project development.
- Partner with other service providers to facilitate the systems roadmap.
- Lead the testing efforts with customers and regional business analysts in support of all sprint releases.
- Ability to create training materials and conduct training for Self Service portal
- Drive digital system improvements and automation initiatives to enhance the efficiency and effectiveness of payroll operations
Basic Qualification:
- Bachelor’s degree, or IT, engineering, related technical discipline
- 4-6 years of experience as a Business Analyst or as a Technical analyst on Self-Service Portals, preferably supporting HR related systems.
- Should hold a good understanding on configurations on SaaS products – Oracle HCM, SAP and ADP Payroll system.
- Excellent written and verbal communication, interpersonal skills; high-quality document and report preparation.
- Ability to collaborate across different teams, manage conflict in a positive, flexible way, and reach consensus in a highly differentiated group.
- Detail orientation with the ability to analyze, problem solve, organize and manage multiple priorities and excellent follow up skills in a fast-paced environment.
- Ability to diagnose problems, identify root causes, develop and drive appropriate solutions.
- Ability to translate customer pain points and leadership goals into project requirements.
- Ability to build strong relationships and influence others while working in a cross-functional environment, preferably with senior members of the business.
- Ability to independently analyze data from multiple sources, reconcile conflicting information, and present conclusions in a narrative format.
- Ability to travel as appropriate.
Preferred Qualifications
- Experience applying Lean and/or Six Sigma techniques in a transactional work environment.
- Strong business and HR acumen, including strong problem-solving skills, critical and strategic thinking, and self-initiative.
- Experience with HRIS systems, such as HCM/ERP suites, time and attendance systems, payroll systems, etc.
- Experience working in an organization with a global span.
Skills Required
- Bachelor's degree in IT, engineering, or a related technical discipline
- 4-6 years of experience as a Business Analyst or Technical Analyst
- Experience supporting self-service portals, preferably HR-related systems
- Understanding of Oracle HCM, SAP, and ADP Payroll configurations
- Strong written and verbal communication skills
- Strong interpersonal and cross-functional collaboration skills
- Ability to manage conflict, reach consensus, and influence stakeholders
- Strong analytical, problem-solving, organizational, prioritization, and follow-up skills
- Ability to diagnose problems, identify root causes, and drive solutions
- Ability to translate customer pain points and leadership goals into project requirements
- Ability to analyze data from multiple sources, reconcile conflicting information, and present conclusions
- Ability to travel as appropriate
- Experience applying Lean or Six Sigma techniques in a transactional work environment
- Strong business and HR acumen
- Experience with HRIS, HCM/ERP, time and attendance, or payroll systems
- Experience working in a globally distributed organization
Honeywell Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.
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Retirement Support — Retirement benefits are anchored by a strong 401(k) match with clear vesting and annual funding mechanics. Plan administration and education resources further reinforce long‑term savings support.
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Leave & Time Off Breadth — Time away provisions include company holidays, flexible vacation for many exempt roles, and paid sick time. These policies contribute meaningful breadth beyond base pay.
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Parental & Family Support — Paid parental leave is available to all parents with flexible usage options, and certain family‑building supports are included. Birth mothers can coordinate leave with short‑term disability for extended coverage.
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The Company
What We Do
Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
