Sr. HR Manager (HR Operations Head)

Posted 14 Days Ago
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City of Muntinlupa, Southern Manila District, National Capital Region
Hybrid
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
Manage HR Operations programs, ensuring compliance and satisfaction in payroll and HR support functions. Lead cross-functional project teams, drive risk management, oversee vendor management, and implement process improvements. Responsible for managing a team and delivering on financial commitments while handling various HR administrative tasks.
Summary Generated by Built In

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Sr. HR Manager (HR Operations Head)
Job Summary:
To manage COPSSC HR Operations programs and projects. Interfaces extensively with other lines of business and support functions (Finance, Legal, Operations, Human Resources partners). Responsible for ensuring compliant and well managed payroll, HR Help Center and compensation and benefits operations resulting in client and associate satisfaction. Drives COPSSC HR Operations enhancement projects for new and current processes and applications.
Major Responsibilities:

  • Lead and/or partner with diverse cross-functional project teams in support of design and delivery of COPSSC HR programs and processes
  • Risk and Compliance - Drive risk management activities for the function (i.e. identification, assessment, mitigation, monitoring) and compliance program against regulatory requirements, internal policies, and procedures
  • People Management - Leads a team of HR operations people leaders and processers to ensure accurate and timely processing of payroll and compensation and benefits transactions.
  • Project Management - complete project assessment, see project through completion, conduct final analysis, and ensure closure of projects within timelines
  • Vendor Management - manage relationship with external vendors
  • Budget Management - Ensures delivery on financial commitments
  • Process Improvement - Create and implement initiatives to drive efficiencies
  • Planning and managing events, e.g. wellness programs
  • May be assigned / rotated across other related sub-functions including but not limited to sub-functions within Human Resources
  • Other job-related duties that may be assigned from time to time


Job Specifications/Qualifications:

  • Graduate of a bachelor's degree or equivalent work experience
  • At least 6 years' experience in managing Philippine payroll, compensation and benefits administration, and HR help desk
  • Knowledge in Philippine labor and compensation laws and regulations
  • Strong analytical and problem-solving skills
  • Process Excellence
  • Project management
  • Vendor management
  • Stakeholder management
  • Performance management
  • P referably with experience on the following platforms/systems: ADP Global View, Workday, and Salesforce
  • Amenable to work in Alabang and in a hybrid set up
  • Amenable to work in a mid-shift schedule


No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Top Skills

Adp Global View
Salesforce
Workday

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Employees engage in a combination of remote and on-site work.

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