SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Sr. GLOBAL OPERATIONS ENGINEER (STARLINK)
Starlink is leveraging SpaceX’s experience in building rockets and spacecraft to deploy the world’s most advanced broadband internet system and largest satellite constellation. The Starlink Growth team combines deep analysis, business strategy, and operational excellence to drive customer retention, improve lifetime value, and scale the business.
As a Sr. Operations Engineer, you will own high-impact initiatives from end to end. You will identify complex problems, build scalable solutions, influence cross-functional leadership, and translate data into strategic decisions that directly affect Starlink’s growth, profitability, and operational effectiveness.
RESPONSIBILITIES:
- Take extreme ownership of process improvement: ruthlessly apply first-principles methodologies to eliminate waste, scale self-service, accelerate resolution, and simplify complex processes
- Identify systemic engineering and operational defects with bias for action; rapidly determine root causes and drive comprehensive solutions at scale—both immediate fixes and permanent preventative systems that remove recurring requirements
- Design and own lean data frameworks that surface only the signals that matter across the customer journey and internal operations (logistics, finance, etc.), enabling fast decisions
- Partner with leadership and cross-functional teams to prioritize, aggressively de-scope requests, allocate resources, and kill non-essential work so high-impact solutions stick
- Own complex projects end-to-end with bias for action: set aggressive timelines, remove blockers, influence stakeholders, drive tight feedback loops, and deliver results without waiting for perfect conditions
- Lead design reviews and rollouts with design, engineering, logistics, and operations teams—challenge scope, strip unnecessary requirements, run lean betas, and create only the enablement materials that actually move the needle
- Establish living knowledge systems with extreme ownership: codify essential best practices, continuously prune outdated documentation, and ensure systems stay simple and scalable
BASIC QUALIFICATIONS:
- Bachelor’s degree in engineering, mathematics, computer science, or STEM field
- 5+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
- 3+ years of experience with, Excel, SQL, and Python
PREFERRED SKILLS AND EXPERIENCE:
- Proven ability to thrive and deliver in environments with competing priorities and aggressive timelines
- Experience leading complex operational and strategic initiatives at scale
- Strong proficiency in statistics, data analysis, and data visualization; ability to turn data into decisive action
- Demonstrated ability to independently define, scope, de-scope, and own projects end-to-end
- Hands-on experience with lean, Six Sigma, and first-principles process improvement methodologies
- Proficiency in programming/scripting languages (Python, SQL, C#, or similar) for analysis and automation
- Excellent written and verbal communication skills with a track record of influencing senior leaders
- Extreme ownership, strong bias for action, and a history of building simple, scalable solutions
- Strong interpersonal skills with experience mentoring others and leading small, high-performing project teams
- Advanced degree or dual background preferred (engineering + business/economics)
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and weekends as needed
- Willingness to travel up to 50%
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree in engineering, mathematics, computer science, or STEM field
- 5+ years experience in operations, process improvement, manufacturing, and/or consulting
- 3+ years experience with Excel, SQL, and Python
- Must be available to work extended hours and weekends as needed
- Willingness to travel up to 50%
- U.S. person status per ITAR (U.S. citizen, national, lawful permanent resident, refugee, asylee) or eligible to obtain required authorizations
- Hands-on experience with lean, Six Sigma, and first-principles process improvement methodologies
- Strong proficiency in statistics, data analysis, and data visualization
- Proficiency in programming/scripting languages (Python, SQL, C#, or similar) for analysis and automation
- Experience leading complex operational and strategic initiatives at scale and mentoring small teams
- Advanced degree or dual background (engineering + business/economics)
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
