The Technical Lead (Salesforce) is a senior individual contributor responsible for technical execution quality and engineering enablement for Sonexus Salesforce solutions, with primary focus on ConnectSource and Marketing Cloud. This role provides deep technical leadership, Salesforce architecture awareness, and bridges engineering teams with business and delivery stakeholders by translating business intent into sound Salesforce designs and implementation decisions.
The Technical Lead owns technical standards, code/configuration quality, design integrity, and technical risk mitigation, partnering closely with Solution Owners, Product, and cross‑functional teams to ensure Salesforce solutions are built and operated reliably through disciplined SDLC practices.
The Technical Lead is in place to ensure how we build is consistent, secure, scalable, and reliable—reducing technical ambiguity, improving engineering execution, and minimizing rework and production risk through disciplined technical leadership and enablement.
Within Sonexus, Software Engineering plays a critical role in enabling Patient Access and Support Services through reliable technology platforms that support patient journeys, program operations, and client engagements.
Responsibilities
Technical Ownership & Execution Quality
- Own technical execution quality for Salesforce solution areas, including implementation approach and delivery of technical/config components to agreed standards
- Lead design and code/configuration reviews (e.g., Apex, integrations, Flows, security model, data model) to ensure standards and best practices are met
- Identify Salesforce platform risks early and propose options, tradeoffs, and mitigation plans in partnership with delivery leadership
Architecture Awareness & Technical Direction
- Provide Salesforce architecture awareness (data model, permissioning, integration patterns, environment strategy) to ensure components fit end‑to‑end
- Define and reinforce Salesforce standards/patterns to promote consistency and reuse
- Create supporting technical documentation (design decisions, integration contracts, deployment notes) to guide critical decisions and continuity
SDLC Enablement & Engineering Discipline
- Ensure Salesforce work is planned and executed with SDLC rigor (requirements → design → build/config → test → release), including change control and operational readiness expectations
- Define tasks, milestones, and technical deliverables; independently determine technical methods (configuration vs custom code vs integration approach)
Run Stability, Monitoring & Continuous Improvement
- Partner with run/support teams to improve Salesforce stability through monitoring/telemetry, defect trend analysis, and root‑cause analysis
- Drive technical debt remediation (org health, automation cleanup, integration hardening) to reduce incidents and rework
- Provide technical guidance to managed service/external partners as applicable
Cross‑Functional Partnership & Influence
- Translate technical concepts into clear language for non‑technical stakeholders
- Partner with Solution Owners and Product on selecting appropriate Salesforce components aligned to standards while meeting requirements
- Partner with shared service teams (Risk/Security) to ensure controls are implemented properly
- Serve as escalation point for complex Salesforce technical issues, leading resolution paths that minimize business impact
Coaching & Technical Leadership
- Mentor engineers/admins and raise Salesforce technical maturity through standards and review practices
- Coach less experienced colleagues and lead complex technical initiatives with significant scope and long‑term impact
Qualifications
- Bachelor’s degree in Computer Science or related field, or equivalent experience preferred
- 8+ years of hands‑on application development experience (custom and/or enterprise platforms) preferred
- Strong Salesforce technical experience (configuration + integration + SDLC delivery)
- Demonstrated ability to lead complex technical initiatives and resolve production issues effectively
- Experience with Salesforce Marketing Cloud and enterprise CRM integrations preferred
- Experience with build/run operational practices, security controls, and regulated environments preferred
- Experience producing reusable Salesforce patterns, standards, and technical roadmaps preferred
What is expected of you and others at this level
- Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
- Participates in the development of policies and procedures to achieve specific goals
- Recommends new practices, processes, metrics, or models
- Works on or may lead complex projects of large scope
- Projects may have significant and long-term impact
- Provides solutions which may set precedent
- Independently determines method for completion of new projects
- Receives guidance on overall project objectives
- Acts as a mentor to less experienced colleagues
Anticipated salary range: $123,400 - $176, 300
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 10/09/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Skills Required
- Strong Salesforce technical experience (configuration, integration, SDLC delivery)
- Lead design and code/configuration reviews (Apex, Flows, integration patterns, security model, data model)
- Demonstrated ability to lead complex technical initiatives and resolve production issues
- Bachelor's degree in Computer Science or related field or equivalent experience
- 8+ years hands-on application development experience (custom and/or enterprise platforms)
- Experience with Salesforce Marketing Cloud and enterprise CRM integrations
- Experience with build/run operational practices, security controls, and regulated environments
- Experience producing reusable Salesforce patterns, standards, and technical roadmaps
Cardinal Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cardinal Health and has not been reviewed or approved by Cardinal Health.
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Leave & Time Off Breadth — Paid time off is frequently described as generous, including examples like multiple weeks of vacation, additional sick days, and in some roles even “unlimited” or untracked time off. Parental leave, paid holidays, and volunteer time further broaden the overall leave offering.
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Healthcare Strength — Medical, dental, and vision coverage is positioned as comprehensive, with added supports such as preventive care, telehealth/clinic access, mental health resources, and EAP counseling. Wellness programs and incentives (e.g., premium discounts tied to checkups or healthy lifestyle actions) add to the perceived breadth of healthcare-related support.
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Retirement Support — A 401(k) with company match, along with programs like stock purchase/equity participation and charitable matching, contribute to a stronger total rewards picture beyond base pay. Additional financial supports such as disability coverage and early wage access also enhance the overall package.
Cardinal Health Insights
What We Do
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care. We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.
