Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorganChase within the Consumer & Community Bank Technology team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
- Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
- Directly manages multiple areas with strategic transactional focus
- Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
- Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
- Manages multiple stakeholders, complex projects, and large cross-product collaborations
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
- Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
- Experience developing or leading large or cross-functional teams of technologists
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects supporting system design, testing, and operational stability
- Experience with hiring, developing, and recognizing talent
- Extensive practical cloud native experience
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
- Deep expertise in building and operating large scale, high performance, business critical applications (full stack) with distributed systems and cloud technologies (AWS, GCP, Azure, etc.)
- Deep expertise with enterprise design patterns and industry best practices with experience using modern technologies and design patterns (e.g., micro services, APIs, Agentic, etc.)
- Experience with building, leading and mentoring technology teams and next level leaders within the organization
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Ability to work in a dynamic, agile environment leading/working with geographically distributed teams
Preferred qualifications, capabilities, and skills
- Experience with financial, payments and/or digital banking systems
- Preferred experience with specific cloud providers (e.g., AWS, GCP, Azure) beyond the required expertise
- Deep expertise with Agentic AI
- Experience with AI/ML, LLM, Agentic AI and Generative AI
- Advanced certifications or degrees in relevant fields that could enhance the candidate's ability to perform the role
- Experience with implementing industry standard cybersecurity & technology controls
- Strengths in executive presentation skills and ability to influence stakeholders in a matrixed environment
- Excellent communication skills and ability to present and communicate effectively with key stakeholders across product, technology, data and design
- Strong organizational and management skills
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.Skills Required
- Formal training or certification in software engineering concepts
- 10+ years of applied software engineering experience
- 5+ years leading technologists and technical teams
- Experience developing or leading large or cross-functional teams
- Experience influencing across highly matrixed organizations and delivering value at scale
- Experience leading complex projects supporting system design, testing, and operational stability
- Experience with hiring, developing, and recognizing talent
- Extensive practical cloud-native experience
- Expertise in Computer Science, Computer Engineering, Mathematics, or related technical field
- Deep expertise building and operating large-scale, high-performance, business-critical full-stack applications with distributed systems and cloud technologies (AWS, GCP, Azure)
- Deep expertise with enterprise design patterns and modern design patterns (microservices, APIs, Agentic)
- Ability to work in a dynamic, agile environment with geographically distributed teams
- Experience with financial, payments and/or digital banking systems
- Preferred experience with specific cloud providers (AWS, GCP, Azure)
- Deep expertise with Agentic AI
- Experience with AI/ML, LLMs and Generative AI
- Advanced certifications or degrees in relevant fields
- Experience implementing industry-standard cybersecurity and technology controls
- Executive presentation skills and ability to influence stakeholders
- Excellent communication, organizational and management skills
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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