Job Description
The Senior Facets Developer serves as a senior technical contributor responsible for the design, development, enhancement, and support of enterprise applications supporting health plan operations. This role provides deep expertise in Facets, Enrollment Administration Manager (EAM), and related enrollment platforms, ensuring high-performing, scalable, and reliable solutions that support critical business functions. The Senior Facets Developer partners closely with business stakeholders, architects, analysts, and engineering teams to deliver innovative solutions that improve operational efficiency, member experience, and business outcomes.
What You’ll Do
Independently perform the analysis, design and development of high volume, low latency applications for mission critical systems delivering high-availability and performance to best meet customer needs.
Write well designed, testable, efficient code to support varied and more complex IT solutions
Provide strong technical expertise and collaborate with other IT specialists to rapidly develop and deliver stunning solutions that meet changing business needs.
Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments.
Evaluate options and make solution buy vs. build recommendations to management when requested.
Analyze and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner.
Research and stay abreast of technology trends and IT best practices, with a focus on continuous learning and possible application to the business.
Provide direction and assistance to less experienced team members.
What You Bring
Bachelor's degree or advanced degree (where required)
5+ years of experience in related field.
In lieu of degree, 7+ years of experience in related field.
Bonus Points
Understanding of the Facets data model
Deep experience EAM practices
Hands on knowledge on troubleshooting and debugging Facets and custom code surrounding Facets.
Experience supporting enrollment processing (834, SMA, DSNP) in facets
What You’ll Get
The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
Work-life balance, flexibility, and the autonomy to do great work
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Learn more
Where You’ll Work
Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.
In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
#LI-Hybrid
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
Skills
Agile Methodology, Cloud Software, Information Systems, Information Technology (IT), Information Technology (IT) Solutions, IT Best Practices, Software Design, Software Development, Solutions Development, Technical Knowledge_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected].
Skills Required
- Bachelor's degree or advanced degree
- 5+ years of experience in related field
- In lieu of degree, 7+ years of related experience
- Understanding of the Facets data model
- Deep experience with Enrollment Administration Manager (EAM) practices
- Hands-on troubleshooting and debugging of Facets and surrounding custom code
- Experience supporting enrollment processing (834, SMA, DSNP) in Facets
- Experience with Cloud software and Agile methodology
What We Do
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina. Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Our company is a not-for-profit with headquarters in Durham and major operations in Winston-Salem and Fayetteville. In all we employ more than 4,500 North Carolinians and serve more than 3.7 million customers. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association.
