What you will do at VeSync:
- Develop research plans and conduct qualitative (IDIs; focus groups; concept testing) and quantitative (surveys) consumer research to help inform the discovery phase of advanced product development as we look to break into new categories
- across all brands.
- Provide engineering and design teams with actionable insights to deliver consumer-centric products.
- Collaborating as part of a cross-functional, international team to deliver rigorous, relevant research that meets consumer needs – Be the voice of the consumer as we move through our development cycle.
- Translate feedback, including latent needs and dissatisfaction, into product innovation and development recommendations – working with teams over the course of the product development and launch cycle to ensure these are addressed.
- Managing a range of projects across all of our brands, ensuring that research is executed, and outputs delivered in a timely manner.
- Communicating effectively, professionally, and with confidence to cross-functional teams.
- Demonstrates creative and innovative thinking by hosting frequent brainstorm sessions to inform pre-research in the conceptual phase, then again during our development process to the point of commercialization.
- Effectively collaborates with consumer insights teams in the EU, UK and US to develop and publish a comprehensive understanding of consumer needs and expectations.
What you bring to the role:
- 6-8 years of UX Research specific experience required.
- Bachelor’s degree in a relevant field is required. If your Bachelor’s degree is not in a relevant field, a Master’s degree employing human-centered research is required. Relevant fields include but are not limited to: Psychology, Statistics, Anthropology, Marketing, Human Factors, Human-Computer Interaction, Product Design
- Strong data fluency to ensure research rigor across both qualitative and quantitative datasets is required
- High proficiency or expertise in research operations, user research tools (e.g., User Interviews, quantilope), and data analysis tools (e.g. R, SPSS, and/or advanced Excel) is required
- Hardware, connected smart devices, wearables, and/or physical consumer goods experience highly preferred.
Cultural Fit:
- Independent and proactive, able to move research forward without waiting for perfect conditions.
- Thrives in ambiguity, seeing opportunity rather than obstacles when faced with a challenge.
- Resilient, proactive, and solution-oriented. Thrives in ever-changing environments and competing priorities with a can-do attitude
- Eagerness to grow both the company and the research organization embedded with a product
- Clear and compelling communicator who can bring stakeholders together around insights.
- Experience working with international teams and having high cultural sensitivity and awareness.
Location:
- This is an on-site, office-based role in Tustin, CA.
Salary:
- Starting at $125K
Perks and Benefits:
- 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
- 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
- Generous PTO policy + paid holidays
- Life Insurance
- Voluntary Life Insurance
- Disability Insurance
- Critical Illness Coverage
- Accident Insurance
- Healthcare FSA
- Dependent Care FSA
- Travel Assistance Program
- Employee Assistance Program (EAP)
- Fully stocked kitchen
Top Skills
What We Do
Founded in 2011, Etekcity was established with the goal of enriching the lives of customers across the globe by providing thoughtfully engineered consumer products designed with convenience, simplicity, practicality and value in mind. Today, Etekcity is now an international brand owner, serving a diverse e-commerce customer base in home improvement, consumer electronics, and outdoor equipment.
By offering innovative, feature-rich products infused with the latest cutting edge technology and user-friendly designs, we have made tremendous strides in the e-commerce marketplace since our inception. Innovative thinking, thoughtful practicality and technological sophistication have been paramount to our continued success as a leading e-commerce brand in an extensive range of product categories.
Our team is composed of bright, ambitious and creative-minded individuals with an unwavering passion for enriching the lives of those around us in new and exciting ways. While we’re an incredibly industrious bunch, we inspire our team members to be as happy and productive as possible by offering ample opportunities for growth, flexible work schedules and a casual, start-up like work environment where work and fun are not mutually exclusive.
With multiple international branches and plans to expand our product outreach to physical storefront retail centers, we’re committed to becoming the world’s premier retailer of home goods and outdoor equipment.
Building on better living isn’t just our slogan—it’s our promise to our valued team members too. #BuildingonBetterLiving.
.png)
