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Job SummaryThe Senior CyberSecurity Incident Response Analyst is responsible for leading the enterprise-wide incident identification and resolution program. This role involves designing and implementing new incident management solutions, ensuring adherence to the corporate incident response plan, and providing high-quality service in line with the organization's standards.Job DescriptionLOCATION; UTAH
MOUNTAIN AMERICA CENTER
9800 S MONROE STREET, SANDY UT 84070
SCHEDULE: FULL-TIME HYBRID IN UTAH
To be effective, an individual must be able to perform each job duty successfully.
- Lead an enterprise-wide incident identification and resolution program within the business environment.
- Lead and manage incident management activities with a high level of quality service and MACUWay.
- Efficiently document and review complex security incident reports.
- Create and maintain dashboards and periodic reports to document historical threats, suspicious/anomalous activity, malware, etc.
- Develop and execute processes to restore normal service operation as quickly and securely as possible in the event of an incident to ensure Service Level Agreements are met.
- Lead post-mortem processes and reviews; test fixes to ensure lessons learned have been adequately resolved.
- Establish and follow guidelines for log reviews and security community threat intelligence.
- Lead and participate in incident response training sessions.
- Correlate and analyze data from intrusion detection and prevention systems with data from other sources such as firewall, web server, and DNS logs.
- Assist in "hunt missions" using threat intelligence, analysis of anomalous log data and scripts, and results of brainstorming sessions to detect and eradicate threat actors.
- Respond and investigate alerts for IDS/IPS/NextGen firewall, next-generation malware protection, web proxies, DLP tools, and email spam filtering.
- Assist in forensics and packet-level analysis on servers, endpoints, and appliances.
- Maintain and validate the chain of custody for all evidence collected during incidents and security investigations.
- Design and execute internal phishing simulations.
- Assist in analyzing phishing emails/calls/texts to team members and members.
- Conduct and oversee employee security training.
- Monitor, detect, analyze, and respond to cyber threats and incidents.
- Correlate and analyze events and data to determine the scope of cyber incidents.
- Acquire and analyze endpoint and network artifacts, volatile memory, malicious files/binaries, and scripts.
- Document investigation and incident response actions in Archer and prepare formal incident reports.
- Develop, document, and maintain incident response processes, procedures, workflows, and playbooks.
- Tune and maintain security tools (e.g., EDR, IDS, SIEM) to reduce false positives and improve SOC detection capabilities
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
- 4 years of directly related experience.
- Extensive experience in incident response, cybersecurity, and threat analysis.
- Strong knowledge of security platforms and tools (e.g., SIEM, EDR, IDS, DLP).
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team.
- Strong understanding of cybersecurity regulatory requirements and best practices.
Education
- Four-year college degree or equivalent experience. Relevant certifications such as Security +, Project +, Web Security Associate, GCFE, or equivalent.
Licenses, Certifications, Registrations
N/A
Managerial Responsibility
No Managerial Responsibility. However, this position is a senior position and will require mentoring and working with others on the team.
Computer/Office Equipment Skills
- Demonstrated proficient skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
- SIEM
- EDR
- DLP
Language Skills
- Demonstrated ability to clearly communicate verbally and in writing.
- Demonstrated ability to read and follow instructions.
Other Skills and Abilities
- Demonstrated excellent customer service skills.
- Proactively solves problems and actively improves processes and create efficiencies.
- Professional, exercises personal discretion and independent judgement.
- Adaptive to change, responds positively to altered circumstances or conditions.
- Excellent inter-personal skills, including the ability to lead and collaborate with multiple teams.
- Possess a desire and willingness to learn and continually update knowledge of financial concepts, strategies, systems etc.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 25 pounds occasionally may need to lift up to 50 pounds.
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Skills Required
- Four years of directly related experience
- Extensive experience in incident response, cybersecurity, and threat analysis
- Strong knowledge of SIEM, EDR, IDS, and DLP security platforms and tools
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and collaboratively as part of a team
- Strong understanding of cybersecurity regulatory requirements and best practices
- Four-year college degree or equivalent experience
- Relevant certifications such as Security+, Project+, Web Security Associate, GCFE, or equivalent
- Proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
- Ability to communicate clearly verbally and in writing
- Excellent customer service, interpersonal, leadership, and collaboration skills
Mountain America Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mountain America Credit Union and has not been reviewed or approved by Mountain America Credit Union.
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Healthcare Strength — Company materials indicate substantial employer-paid medical coverage with multiple plan options plus HSA/FSA access. Dental and vision are offered at low employee cost, and income-protection benefits like disability and life insurance are included.
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Retirement Support — A 401(k) with company match is available immediately upon enrollment. Feedback suggests retirement benefits are a dependable cornerstone of the package.
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Leave & Time Off Breadth — The program includes numerous paid holidays and PTO that increases with tenure for both full- and part-time staff. Feedback suggests vacation and holiday benefits are a relative strong point.
Mountain America Credit Union Insights
What We Do
It may be our story, but it's all about you. Mountain America Credit Union first opened its doors in the 1930s with a commitment to guiding our members to achieve their financial dreams. Today, our essence—guidance—remains the focal point of our identity. It’s a purpose-driven identity to ensure that everything we do moves you safely along your journey. Call it a path, a trail, or simply a way through. Sometimes it's arrow straight. Other times it has unexpected twists and turns that require knowledge of the road ahead. From wherever you are to where you see yourself going, there is a clear way forward. It's life's financial journey, and we're here to guide you every step of the way. As your financial partner, we'll help outfit you with the tools for the journey ahead—like convenient, flexible products and services designed around how you really live, as well as sound, timely advice to help steer you around any obstacles. This is your journey. Let's begin together, right here. Equal Housing Lender. Insured by NCUA.








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