ESSENTIAL FUNCTIONS and DUTIES:
- AZURE/Active Directory; add new systems to the network; unlock/reset user account password
- Hardware; complete hardware installations, equipment moves; BIOS patches; hardware troubleshooting; desktop hardware support of end user systems
- Network; patching drops, monitoring network availability; troubleshooting connectivity issues; make custom length patch cables; ability to troubleshoot with Netscout network analyzer
- VOIP (ZOOM, Teams) phone system admin experience; troubleshoot phone connectivity issues, programming extension changes; deploying new services.
- Software; install/deploy licensed software on workstations; ensure software asset management policies are followed.
- Provision/Deployments; Provision user workstations using Dell LTP documented process, have knowledge of deploying systems imaging tools such as Acronis with current OS patches for new and older systems; imaging and inventory new systems for stock; collect and dispose of obsolete equipment abiding by the IT Asset Management Policy/SOP.
- Security Patching; ensure user workstations are up to date with all security patches currently reported as necessary
- Virus/spam protection High Proficiencies
- Maintain printers, contact vendors (HP/Canon) for printer repairs; work with Systems admin staff to configure new print queues and new printers.
- Corporate Mobile Device management experience, mobile device troubleshooting
- Participate in daily huddles to review aging, unallocated tickets related to problems/issues/delays to limit User escalations and to improve user response/resolution time.
- Ensure fellow End-User support team members are also abiding by IT Asset Management process, ensure IT meets the annual goal deliverable of abiding by Asset Management to support DFARS, CMMC certifications and controls.
- Improve and maintain 6S in your area; make suggestions for improvements.
- Participate in Lean/Six Sigma activities in own work area as well as events for other areas to enhance cross-functional problem solving.
Qualifications
YOU MUST HAVE
- A+ Certification and knowledge of PC Architecture
- 5 Years network technical troubleshooting in Corporate wide area network (WAN) environment (Switch, to user port)
- 5 Years supporting and deploying (voice over internet protocol (VOIP) solutions (Teams, ZOOM Phone, RingCentral, etc)
- 5 Years Mobile Device Management, (Airwatch, similar mobile device management (MDM consoles) as well as Mobile phone vendor account management (Verizon, AT&T)
- 5 years deploying end user hardware laptops, desktops, via automated provisioning solutions (LTP, Ivanti EPM, MS USMT)
WE VALUE
- Bachelor's Degree in IT or Related Field
- Excellent Problem-Solving Skills
- Customer-Centric Mindset
- Project Management Skills
- Team Building Skills
- Adaptability to Change
BENEFITS OF WORKING FOR HONEYWELL AEROSPACE
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. posted 7/10/2026.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
Skills Required
- A+ Certification and knowledge of PC architecture
- 5 years network technical troubleshooting in corporate WAN environments (switch to user port)
- 5 years supporting and deploying VoIP solutions (Microsoft Teams, Zoom Phone, RingCentral)
- 5 years Mobile Device Management experience (AirWatch or similar) and mobile vendor account management (Verizon, AT&T)
- 5 years deploying end-user hardware via automated provisioning (Dell LTP, Ivanti EPM, MS USMT)
- Experience with Azure and Active Directory account provisioning, password resets, unlocking accounts
- Experience with imaging tools (Acronis), inventorying equipment, and IT asset disposal per policy
- Experience troubleshooting with Netscout network analyzer and creating custom patch cables
- Workstation security patching and virus/spam protection administration
- Printer maintenance and vendor coordination (HP/Canon)
- Must be a U.S. Person (U.S. citizen, permanent resident, protected status, or ability to obtain export authorization)
- Bachelor's degree in IT or related field
- Excellent problem-solving and customer-centric mindset
- Project management and team-building skills
- Experience with Lean/Six Sigma or participation in continuous improvement activities
The Aerospace Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Aerospace Corporation and has not been reviewed or approved by The Aerospace Corporation.
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Retirement Support — The 401(k) plan provides a company‑paid contribution of 8–12% based on years of service with immediate eligibility and vesting, and eligible employees can access retiree medical benefits.
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Leave & Time Off Breadth — Paid time off includes 15 vacation days (rising to 20 after five years), nine paid holidays, and unlimited sick time for exempt employees with accruals for non‑exempt staff.
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Flexible Benefits — Flexible work models include a 9/80 schedule with alternating Fridays off, supported by backup care services, an EAP, relocation assistance, and home‑office stipends where applicable.
The Aerospace Corporation Insights
What We Do
The space enterprise has been transformed by rapid change and growth. New vehicles for national security space, a more rapid launch cadence, proliferated satellite constellations, the pursuit of interplanetary exploration, and thriving commercial ventures are changing the nature of the space industry. The Aerospace Corporation (Aerospace) is a leading architect for U.S. space programs, shaping efforts to outpace threats to our national security while cultivating the technologies needed to further this new era of space commercialization and exploration. Aerospace works across the space enterprise in service of the public interest. In addition to supporting the Department of Defense and the Intelligence Community, our customers include NASA, NOAA, numerous federal agencies, and commercial space — all of whom benefit from our deep technical knowledge. We only pursue business related to the space mission and complementary fields, operating as the nation’s trusted partner to solve the toughest challenges and develop reliable and innovative technologies. Innovation in space occurs when people have the freedom to imagine and do. At Aerospace, we take pride in our readiness to solve some of the most complex challenges in the space enterprise.
Why Work With Us
We are a non-profit corporation chartered by the government to work on the hardest problems in space. We employ technical experts in every discipline of space-related science and engineering who touch every part of the US space program. Come join us as we make an impact bigger than ourselves.
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