Sr Content Product Owner

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

As a Senior Content Product Owner, you will play a pivotal role within our product delivery teams, leading the creation and delivery of learning and assessment content across the Innovative Learning and Assessment Solutions team. You will be empowered and accountable for maintaining alignment between content development and product goals, as well as with the product line's strategic vision. Your responsibilities will include overseeing the content's journey from inception to market release, planning and executing the annual content build plan, and ensuring that learning and assessment products meet our customer needs.

This position will work a hybrid schedule from our Leawood, KS or Burlington, MA office locations preferred. Remote will be considered within the United States.

• Lead the development of annual enterprise content build plan and operate as owner once plan is set.
• Drive clear communication and alignment of content build plan execution into product delivery team and broader governance team.
• Own overall KPIs tied to build plan.
• Effectively share risks, mitigations, and tradeoff options to cross-functional stakeholders across the product development lifecycle.
• Drive the end-to-end details, definition, and commitment of content priorities across the content organization.
• Build strong relationships across technical product, business product, and business content strategy to ensure alignment and transparent communication and updates ultimately leading to successful delivery.
• Act as a key voice in identifying and implementing workflow, status tracking, and communication improvements across the content organization.
• Provide clear and up-to-date documentation to support ongoing improvement and implementation of workflows out to the broader organization.
• Evaluate content needs by surveying target customers, analyzing competing products, and evaluating peer review feedback.
• Partner closely with product line managers and business content strategists to support ongoing customer outreach.
• Utilize feedback through customer feedback channels to improve content quality and customer satisfaction.

• Bachelor's degree in business administration or relevant work experience required.
• Minimum 5 years of experience in project management or product management required.
• Education or healthcare product management experience preferred.
• Experience working in an agile environment preferred.
• Strong project management skills, including ability to manage deadlines, prioritize product requirements, and identify issues and mitigate/manage risks.
• PMP certification preferred
• Demonstrated ability to source and develop content that meets market needs and quality standards.
• Demonstrated thoughtful, strategic, and customer-focused decision making.
• Demonstrated success with end-to-end accountability for timely release of products.
• Consistently open-minded, diplomatic, and flexible in navigating content development roadblocks.
• Operationally minded, with deep expertise in content development.
• Ability to lead key stakeholders and participate in teams with a high degree of functional diversity.
• Cross-functional leader that will participate in product delivery teams and represent content function end to end.

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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