About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Change Management, Sr Consultant
Who we are:
Enterprise Change Management (ECM) is a global team built around trust, alignment, and accountability. Within ECM, Organizational Change Management (OCM) provides a structured approach to the people side of change, leading and coordinating the activities that prepare stakeholders and drive successful adoption of new processes, systems, policies, and business initiatives. Our specialized skill sets include stakeholder and impact assessment, change strategy, stakeholder engagement, communications, readiness and adoption measurement, and sustainment. We partner with program teams throughout the program lifecycle to ensure partners understand, adopt, and sustain change. We:
- Enable Northern Trust's change agenda and accelerate achievement of the Bank's strategic objectives
- Drive benefit realization and return on investment of capital-intensive change initiatives
- Improve change agility across the Northern Trust partner base
What you’ll do:
OCM has an immediate opportunity for a Change Management Sr Consultant position. We are seeking a seasoned expert with extensive change management expertise.
The Senior Change Management Consultant will lead large-scale change initiatives to drive strategic objectives. The primary focus will be an integrated approach to the people side of change, including plans to drive faster adoption of new processes, systems, organizational structures, and reinforce Northern Trust’s desired organizational behaviors.
Major Duties:
Demonstrate expertise in disciplines of change management methodology including stakeholder analysis, impact assessment, sponsorship / leadership alignment, communication planning, development and delivery, training and performance support, stakeholder engagement, readiness, and adoption.
- Apply a structured change management approach and methodology for the people side change across multiple change projects
- Assess change projects by identifying and analyzing key stakeholders, conduct change impact analyses to determine the scale, scope, and risk of the change and the degree of readiness of key stakeholders
- Develop and manage change management plans that apply best practices and are delivered in collaboration with others
- Lead communication efforts including the design, development, delivery, and management of communications
- Define and measure success metrics and monitor change progress to track adoption, utilization and proficiency related to changes
- Lead Center of Excellence activities to build the organizational change muscle through partner and manager change training; knowledge transfer activities and advising on tools, resources, and best practices and continuous improvement via lessons learned
- Demonstrate a strong change discipline to other members of the team through role modeling, mentoring and knowledge transfer.
- Support integration and connection of related change efforts across transformation programs
Knowledge & Skills:
- Knowledge and application of Organizational Change Management methodology and tools
- Hands-on project management experience in planning, execution, and delivery of complex projects
- Excellent communication (verbal and written) and active listening skills
- Interpersonal skills, including the ability to influence and build support at all levels in the organization
- Creative problem solving and root cause identification skills
- Ability to work independently yet collaboratively in a team environment
- Strong organizational and analytical skills
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc.)
- Experience with video development a plus
Required Qualifications:
- 6-10 years of experience in Change Management, Organizational Development / Effectiveness, or related field
- Experience leading the change management workstream for complex programs
- Understanding of program / project lifecycle and experience with project management processes and tools
- Prosci Change Management and/or Prosci Train-the-Trainer Certification, a plus
- Financial Services industry experience, a plus
What Makes This Job Amazing:
- You’ll join a global team with a flexible, hybrid working environment
- You’ll have continual opportunities for development
- We are committed to providing a meaningful and equitable experience with a diverse and inclusive culture that supports balance and total wellbeing
Note: Candidates will be asked to participate in a scenario-based panel interview
Salary Range:
$83,100 - 141,300 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- 6–10 years of experience in Change Management, Organizational Development, Organizational Effectiveness, or a related field
- Experience leading the change management workstream for complex programs
- Understanding of program and project lifecycles
- Experience with project management processes and tools
- Prosci Change Management and/or Prosci Train-the-Trainer Certification
- Financial Services industry experience
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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