As Sr. Business Process Analyst I, your primary responsibility will be to develop good relationships with all your customers in order to better understand their requirements. Once you have identified those requirements you will then be responsible to work hand in hand with the developers in support of the changes that will need to be made to their particular application. Our customer responsibility is to maintain and modernize over 35 applications and your customer relationships will have a tremendous effect on our teams mission success.
We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you’ll do:
- You'll work with a highly qualified technical team.
- You'll also provide daily interface with the customer.
- You will interface frequently with customers to gain complete understanding of their requirements.
- You will translate those requirements into stories to ensure developers understand
- You will conduct testing as required
What you’ll need to succeed:
- Excellent writing and communications skills, with the ability to engage with a wide range of stakeholder groups in an agile software development environment
- 5 years of experience with Jira writing clear, concise user story descriptions and acceptance criteria derived from customer requirements
- 5 years of experience using Confluence for knowledge management
- 5 years of experience mapping and optimizing business processes for maximum efficiency
- 5 years of experience serving as a point of contact for both customers and members of an agile software development team
- 5 years experience in analytics and systems development
- 5 years of experience in developing, refining and documenting system requirements
- 5 years of experience in providing business analysis to federal customers
- A BA/BS or education/certifications commensurate with education
- An active TS/SCI security clearance
SALARY RANGE: $120,000.00 - $152,000.00
The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
- The candidate's professional background and relevant work experience
- The specific responsibilities of the role and organizational needs
- Internal equity and alignment with current team compensation
- This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
- Performance-based bonuses
- Company-paid training and/or certifications
- Referral bonuses
To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/
Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.
Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.
Benefits: All full-time employees are eligible to participate in our benefits programs:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Skills Required
- 5 years of experience with Jira writing user stories and acceptance criteria
- 5 years of experience using Confluence for knowledge management
- 5 years of experience mapping and optimizing business processes
- 5 years of experience serving as a point of contact for customers and agile teams
- 5 years of experience in analytics and systems development
- 5 years of experience in developing and documenting system requirements
- 5 years of experience providing business analysis to federal customers
- A BA/BS or equivalent education/certifications
- An active TS/SCI security clearance
What We Do
MetroStar is a digital services and management consulting company specializing in emerging technologies within the public sector. MetroStar is a mission accelerator - we embrace disruptions in tech to propel progress. Through our user-centric capabilities, we create new paths to government innovation and shape thoughtful outcomes for the people.
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