Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
- Support the design and effectiveness of the risk and control environment to support Global Payments Solutions (GPS) and ensure adherence to enterprise-wide standards.
- Support GPS business segments to ensure consistent Single Process Inventory (SPI) documentation as guided by the Process Management Policies and Standards.
- Ensure accurate documentation of SPI processes, risks, controls, and metrics in system of record, ORCIT - Key Measures.
- Perform QA Reviews of the SPI data elements to ensure adherence to Process Management Policies and Standards.
- Coach / Train associates in the SPI requirements and the Process Owner Portal (POP) application to enhance user knowledge.
- Support GPS business segments in Enterprise SPI Remediations associated open issues and updates to enterprise-wide standards.
- Support Management Controls Committee (MCC) disposition and remediation of action items.
- Support SPI reporting requirements for Global Payment Solutions and Leadership Forums.
- Assist business segments and process owners by facilitating meetings and information sharing between key stakeholders, business control partners and Compliance / Operational Risk.
- Support centralized tracking of requests, compile required documentation, and review details to ensure accuracy prior to submission.
- Develop and manage strong relationships with the SPI Process Owners and FLU Risk Leads, GPS Business Controls, and GC&OR partners ensuring partnership on all deliverables.
- Work closely with the GPS SPI Business Control Team to support business segments in SPI
Required skills: "Must" have these skills to be minimally qualified
- 3 - 5+ years Business Control or Front Line Unit experience in supporting the Risk Framework.
- Knowledge of the Single Process Inventory (SPI), Process Owner Portal (POP), and/or ORCIT - Key Measures.
- Data and Reporting Analytics (SQL, Tableau, Cognos)
- Proficient in Microsoft Office (Excel, including Macros, Pivot Tables, PowerPoint, Word).
- Strong ability to communicate (written and verbal) with internal and external partners.
- Proven analytical, logical reasoning and problem solving skills
- Ability to multi-task, set goals/prioritize and meet deliverables in a fast-paced environment.
- Detail oriented with analytical, process, and organizational skills.
- Able to work in a team environment as well as independently
- Ensure adherence to Bank of America Risk Framework, regulations, policies, standards and procedures.
- Adapts to a dynamic work environment with multiple priorities
- Ability to learn new systems quickly, problem solving, and organizational skills
Degree preferred or related work experience
Desired skills:
- Knowledge in following Policies/Standards: 1) Process Management Risk Standard, 2) Global Compliance and Operational Risk Metrics - Enterprise Policy, 3) Product Standards.
- Knowledge in Management Controls Committee (MCC).
- Project Management skills.
- Ability to extract data using a variety of tools.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Los Angeles - 333 S HOPE ST - BANK OF AMERICA PLAZA (CA9193), US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)
Pay and benefits information
Pay range$69,000.00 - $103,900.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Fair & Transparent Compensation — Pay practices are framed as structured and backed by regular pay-equity analysis, which creates a sense of consistency even when higher pay is desired.
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Pay Growth & Progression — A high U.S. hourly pay floor of $25/hour is positioned as a meaningful baseline for frontline and support roles, improving perceived competitiveness at the lower end.
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Parental & Family Support — Parental leave, family-planning reimbursement, backup care, and “Life Event Services” are presented as substantial supports that strengthen the overall rewards package.
Bank of America Insights
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What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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