SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. BUSINESS ANALYST, WORKFORCE PLANNING (STARLINK)
The Sr. Business Analyst, Workforce Planning (Starlink) leads proactive workforce planning and optimization, with a strong focus on managing demand volatility. This role uses short- and long-term strategies to help the organization scale efficiently while protecting customer experience and service levels.
RESPONSIBILITIES:
- Lead proactive workforce planning strategies to anticipate and mitigate demand volatility through advanced forecasting and predictive analytics
- Identify, evaluate, and activate short-term levers (e.g., overtime, flexible staffing, real-time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion, process redesign) to optimize workforce utilization
- Develop and improve forecasting models that detect demand fluctuations early and support data-driven decision-making
- Ensure workforce decisions consistently protect and enhance customer experience by maintaining service levels and minimizing disruptions
- Provide strategic recommendations to leadership on headcount planning, resource allocation, and scenario modeling
- Mentor and develop Workforce Specialists on forecasting techniques, lever management, and proactive planning practices
- Drive continuous improvement initiatives to improve forecast accuracy, reduce the impact of volatility, and strengthen operational resilience
- Manage cross-functional projects related to workforce systems, analytics tools, and process standardization
BASIC QUALIFICATIONS:
- Bachelor’s degree in business, supply chain management, information systems, computer science, engineering, or economics; OR 5+ years of professional experience in workforce management or capacity planning
- 3+ years of progressive experience in workforce planning, demand forecasting, or analytics
PREFERRED SKILLS AND EXPERIENCE:
- Master’s degree in an analytical field
- 2+ years of experience in demand forecasting and predictive analytics
- 3+ years of experience using advanced Excel and SQL
- 2+ years of experience in statistical modeling, applied mathematics, operations research, or a related field
- Proficiency in Python
- Telecom or ISP industry experience
- Proven ability to balance short-term tactical actions with long-term strategic planning while protecting customer experience
- Advanced proficiency in workforce management systems and data visualization tools (Tableau or Power BI)
- Excellent leadership, stakeholder management, and communication skills
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
- Availability and willingness to travel up to 30% of the time as needed to customer sites/meetings
- This is NOT a remote position and would require relocation if not local to the Redmond, WA or Bastrop, TX area
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree in business, supply chain management, information systems, computer science, engineering, or economics OR 5+ years professional experience in workforce management or capacity planning
- 3+ years of progressive experience in workforce planning, demand forecasting, or analytics
- Availability to work extended hours and/or weekends as needed
- Willingness and availability to travel up to 30% of the time
- Position is on-site (not remote); relocation required if not local to Redmond, WA or Bastrop, TX
- ITAR eligibility: U.S. citizen or national, U.S. lawful permanent resident, Refugee, Asylee, or eligible to obtain required authorizations
- Master's degree in an analytical field
- 2+ years experience in demand forecasting and predictive analytics
- 3+ years experience using advanced Excel and SQL
- 2+ years experience in statistical modeling, applied mathematics, operations research, or related field
- Proficiency in Python
- Telecom or ISP industry experience
- Advanced proficiency in workforce management systems and data visualization tools (Tableau or Power BI)
- Excellent leadership, stakeholder management, and communication skills
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
