Primary Skills
- AWS Elastic Beanstalk, AWS Lambda, Amazon CloudFront, Amazon API Gateway, AWS Step Function
Specialization
- AWS Development: Software Development Engineer
Job requirements
- Design, develop, and maintain Node.js applications running on AWS Lambda.
- Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex.
- Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs.
- Create reusable Lambda services to support authentication, routing, customer identification, case management, and self-service transactions.
- Develop RESTful APIs and event-driven architectures using AWS services.
- Implement secure coding practices, including encryption, authentication, authorization, and data protection controls.
- Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps services.
- Troubleshoot production issues and optimize application performance, scalability, and reliability.
- Collaborate with solution architects, contact center engineers, QA teams, and business stakeholders throughout the software development lifecycle.
- Develop automated unit, integration, and regression tests for serverless applications.
- Create technical documentation, deployment procedures, and operational runbooks.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- 6+ years of Node.js development experience.
- 4+ years of hands-on AWS development experience.
- Experience developing and deploying AWS Lambda functions.
- Experience with Amazon Connect and/or Amazon Lex.
- Strong knowledge of REST APIs, JSON, and microservices architectures.
- Experience with AWS services such as API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge.
- Experience using Git and GitHub for source control and CI/CD pipelines.
- Strong debugging, troubleshooting, and performance optimization skills.
- Understanding of secure software development practices and cloud security principles.
- Experience developing contact center IVR solutions.
- Experience with conversational AI and chatbot implementations.
- Experience integrating with CRM platforms such as Salesforce or ServiceNow.
- Knowledge of Infrastructure as Code (CloudFormation, CDK, or Terraform).
- Experience working in Agile development environments.
- AWS Developer Associate or AWS Certified Solutions Architect certification.
Role: -Sr. Node JS Developer/ Lead Developer
Location: - New York NY- 2 -3 days Hybrid
Position Summary
We are seeking a skilled Node.js Developer to design, develop, test, and support serverless applications that power customer interactions within an AWS-based contact center platform. The role will focus on developing AWS Lambda functions that integrate with Amazon Connect, Amazon Lex, APIs, CRM systems, and backend services to deliver secure, scalable, and intelligent IVR and self-service experiences. The ideal candidate will have strong expertise in Node.js, AWS serverless technologies, API integrations, and contact center solutions.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Know more about Brillio : https://www.brillio.com/join-us/
PPE: https://www.brillio.com/platform-and-product-engineering/
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
#LI-PS1
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
- 6+ years of Node.js development experience
- 4+ years of hands-on AWS development experience
- Experience developing and deploying AWS Lambda functions
- Experience with Amazon Connect and/or Amazon Lex
- Strong knowledge of REST APIs, JSON, and microservices architectures
- Experience with AWS services: API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, EventBridge
- Experience using Git and GitHub for source control and CI/CD pipelines
- Strong debugging, troubleshooting, and performance optimization skills
- Understanding of secure software development practices and cloud security principles
- Experience developing contact center IVR solutions
- Experience with conversational AI and chatbot implementations
- Experience integrating with CRM platforms such as Salesforce or ServiceNow
- Knowledge of Infrastructure as Code (CloudFormation, CDK, or Terraform)
- Experience working in Agile development environments
- AWS Developer Associate or AWS Certified Solutions Architect certification
Brillio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brillio and has not been reviewed or approved by Brillio.
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Healthcare Strength — Healthcare is considered comprehensive, including medical coverage for employees and dependents alongside life, disability, and accidental death protections. Feedback suggests these protections are a core strength of the package.
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Leave & Time Off Breadth — Time-off options include paid leave and parental leave, with flexible or ‘flexible PTO’ approaches cited in some contexts. Feedback suggests this breadth helps support work-life balance when team norms permit usage.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings span counseling, financial-management sessions, fitness programs, and travel insurance, plus region-specific extras like discounted IT hardware and work-from-home essentials. Feedback suggests these add-ons enhance perceived value beyond core insurance.
Brillio Insights
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.
