Sr Analytics Engineer – Customer Engineering

Posted 15 Days Ago
Be an Early Applicant
San Jose, CA
135K-247K Annually
5-7 Years Experience
Artificial Intelligence • Digital Media • Marketing Tech • Software
Adobe is changing the world through digital experiences.
The Role
The Sr Analytics Engineer will focus on creating and maintaining complex data models and queries for analytics dashboards, collaborate with business partners to translate requirements into data insights, establish data modeling standards, and build data pipelines for efficient processing and analysis. They will also work on optimizing data storage solutions and automating data validation processes.
Summary Generated by Built In

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

The Opportunity

We seek a senior, experienced ‘hands-on’ analytics engineer to join our Customer Engineering team within the Adobe Digital Experience (DX) Cloud Engineering. Customer Engineering (CE) focuses on multiple aspects of product experience for Adobe Experience Platform (AEP) and AEP-related Apps, including diagnostics and prevention of customer issues and technical enablement to help customers quickly and iteratively move through the product adoption lifecycle to realize business value. The CE team also partners closely with our Adobe Field teams (Pre-Sales, Consulting, and Support) Field and 3rd party partners to collect and synthesize real-world customer patterns to align our product roadmap and develop technical frameworks and tooling to help these field teams achieve scale and impact as they engage with customers.

As our AEP business grows, our product and broader engineering teams are challenged to scale themselves to meet the customer and field team demands. In particular, various teams need data-driven, actionable insights that help identify, prioritize, and focus people and technology investments to help customers struggling to run, operate, or grow business impact from their AEP E2E system. In addition, there is ample opportunity to infuse more customer self-serve intelligence into our products through reporting, analytics, and even AI assistance. This senior analytics engineer would be one of the founding members of a Customer Data Science & Analytics team to take on these challenges – requiring this person to model and deliver critical data sets that support new cross-product & engineering critical metric reporting, predictive intelligence (e.g., at-risk customers, customer maturity, etc.), and in-product usage and value frameworks. This role will collaborate closely with data science colleagues and other internal cross-team data engineers, ML ops, and decision science platform teams.

What You’ll Do

  • Create and maintain complex data models and queries to support cross-AEP analytics, dashboards, and self-serve tools
  • Collaborate with partners to understand business requirements and translate them into data insights reporting & analytics solutions
  • Establish data modeling standards and patterns; ensure these models accurately measure metrics, and supporting details.
  • Build and maintain data pipelines and infrastructure for efficient data processing and analysis
  • Collaborate with partners to understand business requirements and translate them into technical solutions; enable and support partners to access and analyze data effectively
  • Optimize data processing and storage solutions for performance and cost efficiency
  • Develop automated processes for data validation, cleaning, and transformation
  • Implement data governance and quality standards; document for data models, code, and standards
  • Serve as a domain expert on data models and address questions quickly and accurately
  • Approve data model changes as a reviewer and code owner for specific database schemas
  • Integrate AI/ML models into data warehousing and analytics workflows
  • Advocate for data quality programs and trusted data initiatives
  • Lead major strategic data projects spanning six (6) months or more
  • Lead, guide, and mentor junior team members to grow their skills and impact

What You Need to Succeed

The optimal candidate will have 5-7+ years’ experience in analytics engineering or related data engineering roles, including a unique blend of technical data skills, business sense, and the ability to communicate complex data concepts to technical and non-technical audiences. They should be able to work independently and as part of a team in a multifaceted, internal start-up-oriented environment. Detailed list of desired skills is as follows:

Technical Skills

  • Expert proficiency in SQL and data modeling.
  • Proficiency in statistical programming languages like Python or R
  • Experience with data warehousing technologies and cloud platforms (e.g., AWS, Azure)
  • Expertise in analytics and data engineering concepts, tools, and technologies.
  • Proficiency in data transformation tools like dbt (data build tool)
  • Experience with data orchestration platforms (e.g., Airflow, Glue)
  • Knowledge of dimensional modeling and star/snowflake schemas

Business Insight, Problem-Solving:

  • Understanding of business processes, preferably in healthcare or related industries.
  • Ability to collaborate with partners and translate business requirements into technical solutions
  • Strong analytical and problem-solving skills
  • Ability to tackle complex problems from both technical and business perspectives.

Leadership, Communication:

  • Experience managing or mentoring junior team members
  • Planning, leading, and delivering data projects
  • Good interpersonal skills for communicating data insights to partners
  • Ability to document, memos, and presentations

Additional Skills:

  • Experience with data visualization tools like Tableau, Power BI
  • Knowledge of data governance and quality standards
  • Familiarity with AI/ML concepts and their application in analytics
  • Familiarity with Adobe Experience Platform a major plus


Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $134,800 -- $246,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Top Skills

Data Analysis
Data Modeling
Data Pipelines
The Company
Austin, TX
21,000 Employees
Hybrid Workplace
Year Founded: 1982

What We Do

When you join Adobe Life in Austin, you’ll immerse yourself into a world of cutting-edge technology, exceptional colleagues and meaningful work that touches millions of people everywhere.

Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.

Why Work With Us

Adobe Austin embodies the culture of the Austin neighborhood around it which is diverse, enterprising and innovative.

Gallery

Gallery

Jobs at Similar Companies

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Customer Success Specialist

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

bet365 Logo bet365

Marketing Brand Associate

Digital Media • Gaming • Software • eSports • Automation
Denver, CO, USA
6100 Employees
55K-75K Annually
Remote
New York, NY, USA
97K-141K Annually

Similar Companies Hiring

RollWorks Thumbnail
Marketing Tech
US
bet365 Thumbnail
Software • Gaming • eSports • Digital Media • Automation
Denver, Colorado
6100 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account