We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Primary Job Duties & Responsibilities
Research, track, monitor, and control membership levels in the assigned territories to meet and exceed our client commitments, goals, and expectations
Develop and help implement production plans for assigned clients, partnering with Customer Success
Work with the Operations team to understand and establish client goals and develop and implement provider plans for meeting those goals
Forecasting staffing needs in the assigned regions and making recommendations, partnering with Recruiting
Create, maintain, and present reports to the leadership team to effectively communicate trends and the status of current tasks
Communicate key insights and findings to Operations team leadership
Actively communicate regarding overall Production trends and client-specific metrics
Monitor performance KPIs of assigned health plan partners, including production and client comps, to accurately represent production progress and inform strategy
Respond promptly to inquiries
Consolidate complex analyses into simple, consumable content with a focus on driving change through data
Required experience
- 3 to 5 years of prior relevant experience
- 2 to 3 years stakeholder management
- Proficient experience working within Excel
- Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities
- Ability to deal with ambiguity and adapt to changing business conditions
Preferred experience
- Prior Power BI experience
Education
Bachelor's degree preferred/
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 3 to 5 years of prior relevant experience
- 2 to 3 years of stakeholder management experience
- Proficiency working with Microsoft Excel
- Strong organizational, problem-solving, and analytical skills
- Ability to manage multiple priorities
- Ability to deal with ambiguity and adapt to changing business conditions
- Bachelor's degree
- Power BI experience
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage is described as broad and robust, spanning medical, dental, vision, prescription, life, and disability insurance. Access to no-cost preventive care through MinuteClinic and virtual medical services further enhances the package.
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Wellbeing & Lifestyle Benefits — Wellness and education resources stand out, including tuition assistance, confidential counseling with generous session limits, virtual mental-health care, fitness programs, financial coaching, and employee discounts. Backup-care support and other lifestyle discounts add everyday value.
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Parental & Family Support — Family-oriented programs such as paid parental leave, adoption and surrogacy assistance, doula support, caregiving resources, and backup care are highlighted. These offerings indicate meaningful support for different life stages.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
