Job Description:
CBS Application L2 Support
To provide Level 2 Application Support for the Core Banking System (Finacle 10.x), ensuring uninterrupted banking operations, timely incident resolution, and adherence to SLAs in a 24×7 environment.
Key Responsibilities
Provide L2 Application Support for Core Banking applications (Finacle)
Handle application-related incidents, service requests, and problem management
Perform detailed troubleshooting and root cause analysis of application issues
Support application configuration, parameter setup, and minor customization
Monitor application performance and ensure system stability
Support EOD / BOD activities and resolve production issues
Coordinate with OEM/vendor teams for bug fixes, patches, and technical resolutions
Ensure compliance with defined SLA and support processes
Prepare incident reports and maintain application support documentation
Work in a 24×7 shift-based production support environment
Technical & Functional Skills
Strong hands-on experience with Finacle 10.x (CBS)
Good understanding of Core Banking functional modules
Knowledge of banking operations, including:
CASA, Loans, Deposits
RTGS, NEFT
GBM
Trade Finance
EOD / BOD processes
Ability to analyze application logs, errors, and functional issues
Soft Skills
Good written and verbal communication skills
Strong analytical and problem-solving abilities
Ability to work under pressure in a production banking environment
Role / Description
Experience
Educational Qualifications/ Certifications/Skills
L2- Application Management (CBS)
>3 years
Diploma /Engineering Graduate /Science Graduate/MCA/BCA/ Any Graduate
Good Communication (written/Oral)
Experience of Finacle version 10x Customization, Implementation, Configuration.
Knowledge of Internet Banking
Implementation, Configuration.
Knowledge of Banking Operation Logic, RTGS, NEFT, Trade Finance, EOD BOD, GBM,UPI,IMPS etc.
Willing to work in 24X7 environment Should have worked in 1 Similar Projects as Finacle Application L2.
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Skills Required
- More than 3 years of experience in L2 application management or CBS support
- Diploma, engineering degree, science degree, MCA, BCA, or other graduate degree
- Hands-on experience with Finacle version 10.x customization, implementation, and configuration
- Knowledge of core banking functional modules and banking operations
- Knowledge of Internet Banking
- Knowledge of CASA, loans, deposits, RTGS, NEFT, Trade Finance, EOD/BOD, GBM, UPI, and IMPS
- Experience working on at least one similar Finacle Application L2 project
- Good written and verbal communication skills
- Willingness to work in a 24x7 shift-based environment
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
