Sr Analyst III Procurement and Supply Chain

Job Description:

Job Description

• Assist the users on requisitions process, purchase orders, contracts and other documents vital to the purchasing function

• Supporting critical L3 PO re-open activity

• Track and administer team's performance, by providing useful insights to the Team Manager and team

• Work with the team, Process Owners and Product teams to fix the issue within the process

• Maintain internal process documents and keep it updated

• Reduce manual processing time, automate procurement processes, achieve through standardization, Waste reduction, quality of work, and draw important insights that improve the procurement process

• Maintain Quality scores. Sustain and improve CSAT score

• Be a SME of the process and tackle all the process queries

• Improve end user experience by removing red tape and improving the SCM systems and processes

• Effective back up for the Team Lead and support Manager when required

• Assist with the audit requirement and provides necessary documents

• Recommends appropriate tools or systems to procure the products or services and provides supporting document details to complete the activity

• Supports procurement queries through Employee Connect or through Emails/Chat

• Maintains contact with users or the requestors till the closure of the ticket and provides regular assistance

• Confers with department managers and employees relative to purchasing procedures, purchasing needs, complaints and special problems

• Coordinates with respective internal teams to obtain the required information or to escalate a case

• Explore opportunities to expand the scope to learn and support the business.

• Knowledge on ezBUY and other purchasing tools
  • Conduct procurement and supply chain data analysis to support decision-making.
  • Assist in supplier interactions, contract administration, and data reporting.
  • Collaborate with the procurement team on various tasks.
  • Support the alignment of procurement activities with broader organizational objectives.
  • Assist in tracking and reporting departmental KPIs.
• • Stay updated on industry trends and regulatory changes affecting procurement and supply chain practices.

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