Sr. Analyst, Growth - Business Analytics / Reporting Infrastructure
About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
About The Role:
The Sr. Analyst role is part of Grubhub's Growth team. The Analyst will drive improvements to the Growth team's customer relationship management and customer portfolio analytics infrastructure and frameworks, including the automation of reporting, development of dashboards, and business analysis to drive actionable insights informing marketing and growth decisions. The Analyst will work with other team members on the Growth Analytics team, as well as other business stakeholders, such as Loyalty, Acquisitions, Product, and Strategy, to ensure impactful, accurate, and timely business analysis and reporting. The Analyst will have the opportunity to grow into roles with broad business impact and executive-level engagement.
The ideal candidate will be a self-starter, who can identify ways to improve our analytics function, influence advancement of business outcomes, and act independently. This role also requires working closely with other team members, translating business needs into actions, and prioritizing work across multiple work streams. The role requires expertise in SQL and Tableau, strong attention to detail, curiosity, and a capacity to develop business judgment. Additionally, the role will support our reporting functions, and will entail producing slides, charts, tables, and analytical commentary to enable business decisions, so candidates with experience with these tasks are highly preferred.
What You Bring to the Table:
- Bachelor's degree required in STEM or other quantitative field (e.g., Engineering, Business, Finance, Statistics, Math, Science, Computer Science, etc.)
- 3-4+ years of experience in an analytics role
- Expertise with data analysis, visualization, and automation tools (e.g., SQL, Python, Tableau, etc.)
- Proven track record of using analytics and qualitative understanding of business drivers to enable decision-making
- Strong written and oral communication skills to effectively influence various functional groups and up to executive levels
- Strong organization and self-management capabilities
Got these? Even better!
- Exhibited ability to perform complex analysis and synthesize data into easily understandable, compelling, and actionable insights with experience influencing business decisions
- Prior consulting experience
The Impact You Will Make
- Drive automation of reporting and analytical functions for Grubhub's growth team
- Support regular and ad hoc reporting to drive business decisions
- Develop user-friendly dashboards to enable a broad range of stakeholders to increase their understanding of day to day business movements
- Ensure data quality and timeliness of reporting
- Facilitate goal tracking to meet the organization's KPIs
- Partner with Loyalty, CRM, Product, and Finance teams, amongst others, to identify opportunities for operational improvements, develop plans for executing improvements, and deliver on those plans
And Of Course, Perks!
- Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
- Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.
As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
NY Salary Range: $97k-121k
The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].