Sr. Analyst, CRM

Posted 6 Hours Ago
Easy Apply
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Hiring Remotely in United States
Remote
120K-150K Annually
Senior level
Fitness • Healthtech • Software
The Role
The Sr. Analyst, CRM will conduct hypothesis testing, collaborate on analytics setups, and develop solutions for data communication to improve user retention and drive business growth.
Summary Generated by Built In

At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals.

Product Analytics is responsible for applying data and analytics to drive business growth and profitability across the organization. It is broadly responsible for creating growth through i) improving the customer’s digital experience ii) marketing efficiency, customer acquisition and customer retention, and iii) providing reporting and other tools to increase the application of data-driven decision-making across the entire organization.

Join MyFitnessPal's Product Analytics team as a Sr. Analyst, where you will be instrumental in driving business growth and profitability. You will specialize in product experimentation, measurement, and data-driven decision-making, partnering directly with the Lifecycle Management team to craft strategies that significantly improve user retention.

What you’ll be doing: 
  • Perform large-scale hypothesis testing and statistical analysis to find which solution will bring the best results; including AB and multivariate testing, and pre/post or difference-in-difference analysis 
    • Participate in a product team ‘squad’ and advise on hypothesis design, primary success metrics, and secondary metrics, which could inform deeper learning or future iterations of a feature 
    • Collaborate with product to set up analytics tracking necessary to get them the insights that they need 
    • Be the last line of defense as we sanity-check variants and test setup
    • Create clear and easy-to-understand analysis and recommendations 
  • Develop solutions for communicating data across various stakeholders by leading requirements collection, metrics definition, data extraction and manipulation, design of dashboards and ad hoc reports 
  • Partner with product leadership to solve business problems and identify trends for growth opportunities (i.e. suggest new analyses, experiments, user cohorts)
  • Most importantly, be a trusted partner to our product managers and help them succeed in their mission to improve our product
Qualifications to be successful in this role: 
  • 5+ years of technology industry experience within an analytics function, including at least 3 years working with deep technical expertise and experience in Product Analytics (A/B Testing) 
  • Expert-level SQL; experience with Python/R is a plus
  • Advanced capabilities and experience with BI tools. Amplitude and Tableau experience preferred
  • Experience with project management and supporting relationships with internal stakeholders (Product, Data Engineering) 
  • Superb communication skills with leaders in multi-functional roles and ability to condense complicated data sets into concise and actionable stories 
  • Bachelor’s degree in relevant fields such as statistics, computer science or mathematics. Advanced degrees preferred

Values you’ll model

  • Be Kind and Care — build with empathy; assume positive intent; support teammates and members.
  • Live Good Health — champion healthy habits and balance in how we work and what we ship.
  • Be Data-Inspired — ground decisions in research and data; measure what matters.
  • Champion Change — lean into ambiguity; iterate, learn, and improve continuously.
  • Leave it Better than You Found It — raise quality, clarify systems, and document as you go.
  • Make It Happen — bias to action; deliver impact with craft and accountability.

The reasonably estimated salary for this role at MyFitnessPal ranges from $120,000 - $150,000. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, MyFitnessPal offers a wide range of comprehensive and inclusive employee benefits for this role including healthcare, parental planning, mental health benefits, annual performance bonus, a 401(k) plan and match, responsible time off, monthly wellness and technology allowances, and others.

Exciting Full-Time Employee Benefits, Perks and Culture

Face-to-Face Connections: We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually.

Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy with our Responsible Time Off benefit. 

Give Back: Use  your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service.

Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth.

Family-Friendly Support: Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships.  We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters. 

Wellness Comes First: Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days.

Celebrate Greatness: Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make. 

Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights.

Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities  to continuously grow and enhance your skills. 

Championing Inclusion: Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization.

Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey.

Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match.


At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn't be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, religion, military or veteran status, sex, gender, marital status, gender identity or expression, sexual orientation, national origin, age, or disability. These are our guiding ideologies and apply across all aspects of employment.

MyFitnessPal participates in E-Verify. 

Top Skills

Amplitude
Bi Tools
Python
R
SQL
Tableau
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The Company
Austin, TX
210 Employees
Year Founded: 2005

What We Do

MyFitnessPal provides powerful tools that make it easier for everyone to live a healthier life by tracking meals and physical activity.

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