Sr. Analyst, Client Services

Posted 21 Days Ago
Be an Early Applicant
3 Locations
In-Office
75K-93K Annually
Mid level
Digital Media
The Role
The Sr. Analyst focuses on client performance and relationship management, coordinating with internal teams to enhance digital media strategies and deliver actionable insights to clients.
Summary Generated by Built In

About Ovative Group:

Ovative Group is an independent, full-funnel media, measurement, and creative firm. Leveraging our deep industry expertise, we help brands like Best Buy, Domino's, American Eagle, The Home Depot, Post, Disney, Tumi, Michael Kors, Boost Mobile, and UnitedHealth Group transform their media and measurement programs. The result? Profitable growth that speaks for itself.

 

At Ovative, we don't just track data, we redefine success. How do we do it? Our proprietary MarTech platform, EMRge helps businesses transform marketing into a driver of sustainable growth. Powered by Enterprise Marketing Return (EMR), our differentiated approach to holistic media buying, planning, and measurement, EMRge is the first MarTech platform to measure businesses holistically. We're all about raising the bar every day, and it shows. Our work has been recognized by organizations like Digiday, Google, Inc. 5000, USA Today, and Search Engine Land.

About the Role: 

Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group can’t be found anywhere else. We measure and optimize marketing campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries, including retail, healthcare, education, CPG, and hospitality. 

The Ovative Group Sr. Account Analyst, Client Services position offers the right candidate an opportunity to take on a truly cross-functional role at a fast-growing company, partnering with media, measurement and strategy teams to bring client strategies to life. This position will focus on client business performance, building client trust and relationship and cross-team (internal and external) coordination. The right candidate will be highly analytical and detail-oriented, with great critical thinking and communication skills and motivated by driving strong results for our clients. 

Responsibilities of a Sr. Analyst, Client Services: 

  • Cross-team coordination 

  • Partner with Account and Media teams to help drive forward digital media execution across all internal and external stakeholders 

  • Exhibit strong project management skills to move key initiatives forward to meet client deliverable dates 

  • Support storytelling, quality, consistency, and clarity of written deliverables, especially in presentations and slide decks and email communications 

  • Performance and results 

  • Monitor ongoing client business and digital media performance to best assist with budgets, forecasts and digital media mix decisions 

  • Perform daily data analysis, create weekly/monthly reporting & insights of digital media performance, and translate analyses into clearly communicated insights via slides/documents/emails to the client 

  • Partner with channel teams assisting in updated planning, strategy and execution based on digital media program performance 

  • Client management 

  • Build trust and credibility with the client’s day to day working team, and consistently deliver the best interaction of the client’s day 

  • Seek to understand the client’s business/industry and understand how their work connects to the broader project and client goals 

  • Support in the presentation of client facing solutions, including competitive/landscape research and audits 

  • Leadership development 

  • Manage work independently with initial direction from manager 

  • Regularly speak up, ask questions, and express your POV 

  • Support internal Ovative initiatives and be additive to Ovative’s hardworking, genuine, and fun culture 

Requirements: 

  • 2-4 years of experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing disciplines 

  • Direct client engagement experience preferred 

  • Excellent communication (e.g., oral, written, presentation development) and deliverable production skills 

  • Sound conceptual and pragmatic problem-solving skills 

  • Exceptional attention to detail  

Pay Transparency 

At Ovative, we offer a transparent view into three core components of your total compensation package: Base Salary, Annual Bonus, and Benefits. The salary range for this position below is inclusive of an annual bonus. Actual offers are made with consideration for relevant experience and anticipated impact. Additional benefits information is provided below.

For our Sr. Analyst positions, our compensation ranges from $75,000 to $93,000, which is inclusive of a 15% bonus.

Benefits of Working at Ovative Group: 

We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work.  

Culture:  

Culture matters and we’ve been recognized as a Top Workplace for ten years running because of it. We demand trust and transparency from each other. We believe in doing the hard and complicated work others put off. We’re open in communication and floor plan. We’re flat – our interns sit next to VPs, our analysts work closely with senior leaders, and our CEO interacts with every single person daily. Put together, these elements help foster an environment where smart people can support each other in performing to their highest potential.  

Ovative is committed to fostering an inclusive environment where everyone can participate and thrive. We do not tolerate discrimination of any kind, including on the basis of race, sexual orientation, gender identity, or gender expression. Our policies reflect this commitment—for example, our medical leave benefits are inclusive of same-sex partners, ensuring equitable care and support for all families. 

Compensation and Insurance:  

We strive to hire and retain the best talent. Paying fair, competitive compensation, with a large bonus incentive, and phenomenal health insurance is an important part of this mix.  

We’re rewarded fairly and when the company performs well, we all benefit.  

  

Tangible amenities we enjoy:  

  • Access to all office spaces in MSP, NYC, and CHI  

  • Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams

  • Generous paid vacation policy  

  • 401k match program  

  • Top-notch health insurance options, inclusive of same sex partners 

  • Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs 

  • Monthly stipend for your mobile phone and data plan  

  • Sabbatical program  

  • Charitable giving via our time and a financial match program  

  • Shenanigan’s Day  

  

Working at Ovative won’t be easy, but if you like getting your hands dirty, driving results, and being surrounded by the best talent, it’ll be the most rewarding job you’ll ever have. If you think you can make us better, we want to hear from you!  

Top Skills

Emr
Martech
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The Company
HQ: Minneapolis, MN
257 Employees
Year Founded: 2009

What We Do

Ovative Group is a digital-first media and measurement firm that is transforming the measure of marketing success. Our team of marketing experts does the hard work to drive measurable performance and surpass expectations - fostering a trusting environment with each other and our clients. Our offerings include Paid and Owned Media Services, Omni-Channel Measurement, and Strategy Consulting. We combine our deep industry expertise and proven processes with an innovative new marketing metric, Enterprise Marketing Return, to measure and optimize marketing efforts across all channels.

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