Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
Senior Magento Consultant – AMS (Onshore Role)
We are looking for a Senior Magento Consultant with a strong Application Maintenance and Support (AMS) background to work onshore in the US. The candidate must have hands-on expertise in Magento 2 development, application support, and troubleshooting. You will play a critical role in maintaining, optimizing, and enhancing Magento platforms while ensuring seamless operations and performance for our clients.
This position requires strong communication skills, a proactive mindset, and the ability to collaborate effectively with client stakeholders and offshore teams.
Key Responsibilities
AMS (Application Maintenance and Support):
- Provide ongoing maintenance, troubleshooting, and support for Magento 2 platforms.
- Analyze and resolve production issues promptly to minimize downtime.
- Perform root cause analysis for recurring incidents and implement long-term solutions.
- Coordinate with offshore teams for issue escalation and resolution.
Magento Development and Enhancements:
- Customize and enhance Magento 2 modules and themes based on business requirements.
- Build and maintain responsive, cross-browser-compatible front-end designs using HTML, CSS, Bootstrap, LESS, and Knockout JS.
- Develop clean, maintainable, and optimized PHP code for back-end processes.
Code Management and Deployment:
- Use GIT and Bitbucket for version control and seamless collaboration.
- Deploy and maintain applications on AWS cloud infrastructure with efficient use of CLI tools.
Issue and Task Management:
- Track and manage issues, tasks, and changes using JIRA and related project tools.
- Collaborate with cross-functional teams to ensure timely delivery and support.
Onshore Client Communication:
- Engage with client stakeholders to understand requirements and provide technical solutions.
- Act as a bridge between onshore clients and offshore teams for clear communication and project alignment.
- Participate in client meetings, updates, and project planning sessions.
Performance Monitoring and Optimization:
- Monitor the performance of Magento applications and implement optimization strategies.
- Ensure system stability, scalability, and efficiency under varying load conditions.
Primary Skills:
- Strong expertise in Magento 2 development and support, including customization of themes and modules.
- Proficiency in PHP, JavaScript, jQuery, Knockout JS, and front-end technologies.
- Hands-on experience with HTML, CSS, LESS, Bootstrap, and responsive design development.
- Solid understanding of AWS cloud services and CLI tools for hosting and deployment.
- Proficient with GIT and Bitbucket for version control and team collaboration.
- Strong experience in issue and task tracking tools such as JIRA.
Desirable Skills:
- Proven experience in AMS for enterprise Magento applications.
- Knowledge of Magento performance optimization techniques and cloud architecture.
- Exposure to US-based client environments and onshore project management.
- Excellent written and verbal communication skills, with a focus on client interactions.
- Strong analytical and problem-solving abilities.
- Ability to work independently and coordinate effectively with offshore teams.
- Proactive, self-driven, and focused on delivering solutions.
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Top Skills
What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services.
Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings.
Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises
