SQL Support

Reposted 13 Days Ago
Be an Early Applicant
Redmond, WA, USA
In-Office
Entry level
Information Technology • Consulting
The Role
The role involves providing technical support for SQL, managing customer issues, and collaborating with engineering teams to resolve complex challenges.
Summary Generated by Built In
Company Description

Thanks for your time.

Kind Regards,

Vignesh C

Technical Recruiter

KRG Technologies Inc 

Phone: 661 367 8000 Ext - 405 | Email: vignesh.c at krgtech.com 

Job Description

• Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.

• Exhibit leadership through personal responsibility, accountability and teamwork.

• Act as a technical focal point in cooperative relationships with other companies.

• Manage crisis situations that may involve technically challenging issues and diverse audiences.

• Own and resolve technically complex mission critical or politically hot customer issues.

• Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.

• Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code. 

• Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs.

• Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently.

• Travel within the US and internationally may be available

• Earn certifications as an MCSE, MCSD or MCPD. Microsoft will facilitate this opportunity through company provided resources and testing centers (required within one year of employment).        

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Strong interpersonal and communication skills with diverse audiences
  • Ability to manage crisis situations
  • Proficient in trace analysis and debugging
  • Write code as part of problem resolution
  • Earn MCSE, MCSD, or MCPD certifications within one year
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The Company
Brampton, , Ontario
436 Employees
Year Founded: 2003

What We Do

Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.

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