Spring Tournament Operations Intern

Posted 5 Days Ago
Be an Early Applicant
Pigeon Forge, TN, USA
In-Office
10-13 Hourly
Internship
Events • Kids + Family • Sports • Hospitality
The Role
Paid spring internship assisting tournament operations, including rosters, paperwork, welcome packets, game announcements, scoreboards, coach support, customer service, grounds work, cleaning, cashiering, grilling, and retail restocking. The role requires collaboration with event and front-office staff, professionalism, strong communication, and availability for long hours and weekends from February through May 2027.
Summary Generated by Built In

  • Job Title: Spring Tournament Operations Intern
  • Entity: The Ripken Experience - Pigeon Forge
  • Reports To: Event Coordinator
  • Pay Rate: $10-13/hr.
  • Location (City, State): Pigeon Forge, TN
  • Anticipated Start Date; February 2027
  • End Date (if applicable/optional): May 2027

Position Summary:

As a successful Intern, you will be responsible for assisting with operations during our spring events at the Ripken Experience in Pigeon Forge, TN. This is a paid internship that gives you the opportunity to earn college credit.

Key Responsibilities:

  • Work directly under the Event Coordinator in assisting him/her with rosters, welcome packets, and paperwork before each tournament and for softball spring training
  • Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
  • Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
  • Work directly with front office personnel to successfully execute all tournaments
  • Perform basic grounds crew duties such as field work and filling water coolers
  • Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
  • Assist Food and Beverage and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
  • Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
  • Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
  • Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants

Qualifications:

  • Bachelor’s Degree or working towards Bachelor’s Degree in related field
  • Computer skills, particularly in Excel and Word
  • Excellent verbal and written communication skills
  • Strong work ethic
  • Team player who is willing and able to listen and learn
  • Ability and commitment to work long hours, including weekends, depending on business needs

#RipkenBaseball

#twintern

Skills Required

  • Bachelor's degree or currently pursuing a bachelor's degree in a related field
  • Computer skills, particularly Microsoft Excel and Microsoft Word
  • Excellent verbal and written communication skills
  • Strong work ethic
  • Ability to work effectively as a team member and willingness to listen and learn
  • Ability and commitment to work long hours, including weekends, based on business needs
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The Company
2,500 Employees
Year Founded: 2024

What We Do

Unrivaled Sports is a U.S.-based youth sports platform company that develops and manages a portfolio of premier sports venues and programming. Dedicated to transforming the youth sports experience, the company focuses on delivering inclusive, competitive, and developmental environments across disciplines like baseball, softball, and flag football to inspire young athletes and create memorable experiences for families.

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