Sports Specialist

Posted 9 Days Ago
Be an Early Applicant
Greece
Junior
Gaming • Information Technology • News + Entertainment
The Role
The Sports Specialist will manage sportsbook operations, content, customer support, and execute commercial plans while ensuring operational excellence.
Summary Generated by Built In

It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life.

We're seeking a detail-oriented Sports Executive to manage daily sportsbook operations and homepage content, while executing commercial plans. This role is integral to our sports operations, ensuring smooth day-to-day functioning while supporting broader strategic initiatives.

What you will be doing:

Daily Operations Management

  • Execute sportsbook daily operations related to homepage content management
  • Manage content of the trading offer to ensure we always put up the best customer proposition
  • Maintain and update the Sports Calendar

Content Implementation

  • Create and update banners, landing pages and related content
  • Implement required Sports translations 
  • Execute planning as agreed, keeping a good relationship with all teams active on the Sports Vertical to ensure operational excellence
  • Document and Follow-up on any test, experiment, project
  • Report performance on a recurrent basis

Engagement & Customer Support

  • Assist with F2P & Social initiatives
  • Handle 2nd level customer support for sports betting queries 
  • Address official complaints related to sports betting

Commercial Execution

  • Execute agreed commercial plans in coordination with stakeholders
  • Support competitive analysis initiatives
  • Assist with CRM and marketing campaign implementation
  • Provide regular reporting on key sportsbook metrics

We are looking for someone who:

  • Has strong attention to detail and execution skills, with problem solving abilities
  • Has basic understanding of sports betting operations
  • Has excellent time management and organization
  • Has good communication skills with ability to work across departments
  • Has knowledge of major sports and betting markets
  •  Is responsive, aware, proactive, and creative.

Please provide your CV in English.

About Superbet Group

Superbet is a global tech and entertainment company committed to delivering thrilling, technology-driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil.

Superbet’s ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group’s global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes.

Global Recognition and Standards

In 2019, Blackstone Inc., the world’s largest private equity firm, recognized Superbet’s vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth.

As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA).

Top Skills

CRM
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The Company
Hampstead
1,305 Employees
Year Founded: 2008

What We Do

We are a tech & entertainment company founded in 2008, with a dream of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world. Our group is present in 10 countries, in terms of operations or tech hubs, with the most important markets being Romania, Belgium, and Poland. The Superbet team gathers more than 4.500 people, acting as the major driving force behind our success. Tech-powered global entertainment platform At Superbet, technology and innovation are at the heart of everything we do. Our tech hubs in Zagreb, London, and Bucharest are focused on developing the best proprietary technology, innovative products, and new ways to engage with our passionate customer base. Following record-breaking years for the Group, we are moving ever closer to our goal of exciting the world. Our plans are big - expanding our presence in Central and Eastern Europe and creating a unique experience for our customers. Our Credentials The world's largest private equity fund, Blackstone Inc., recognized our vision. That's why we received a strategic investment of 175 million euros in 2019. As leaders in compliance and best practices, we are members of the International Betting Integrity Association (IBIA) and the only company which has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC

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