Location: Remote / Hybrid (Client-site travel as needed)
Employment Type: Full-Time
Company: Conducive Consulting
About Conducive ConsultingConducive Consulting is a technology consulting firm specializing in enterprise observability, monitoring strategy, and performance optimization. We help organizations transform their operational visibility through modern observability platforms and best-in-class implementation practices.
Position OverviewConducive Consulting is seeking an experienced Observability Engineer specializing in Splunk IT Service Intelligence (ITSI) to design, implement, and optimize enterprise observability solutions for our clients. This role requires strong technical expertise in Splunk ITSI, a deep understanding of IT operations, and the ability to translate business requirements into actionable monitoring and service intelligence strategies
Key Responsibilities
• Design, deploy, and configure Splunk ITSI solutions for enterprise clients
• Develop service hierarchies, KPIs, glass tables, and episode review configurations
• Implement entity modeling and service templates aligned with business services
• Integrate Splunk ITSI with infrastructure, application, and cloud monitoring tools
• Build correlation searches, threshold policies, and adaptive thresholding models
• Optimize ITSI performance and scalability
• Lead client workshops to define observability strategy and service modeling frameworks
• Develop documentation, architecture diagrams, and operational runbooks
• Provide mentorship to junior engineers and client teams
• Support pre-sales activities, including solution design and technical presentations
Required Qualifications
• 3+ years of hands-on experience with Splunk Enterprise
• 2+ years of experience implementing Splunk ITSI in production environments
• Strong knowledge of IT operations and ITIL frameworks
• Proficiency with SPL (Search Processing Language)
• Experience with event correlation and alert tuning
• Familiarity with AWS, Azure, or GCP
• Strong communication and client-facing skills
Skills Required
- 3+ years of hands-on experience with Splunk Enterprise
- 2+ years of experience implementing Splunk ITSI in production environments
- Strong knowledge of IT operations and ITIL frameworks
- Proficiency with SPL (Search Processing Language)
- Experience with event correlation and alert tuning
- Familiarity with AWS, Azure, or GCP
- Strong communication and client-facing skills
What We Do
WE CREATE INTELLIGENT ORGANIZATIONS Conducive offers world-class Splunk® services delivered by our team of highly skilled, expert consultants designed to meet the needs of every business. In addition to Splunk professional services, Conducive offers Splunk On-Demand Expert Services, Managed Services, Security Operations Center and a unique ROI Road Map for companies ready to get the most out of their Splunk investment. We believe that our passion for customer service and our expertise in Information Management help our clients meet their growth and revenue goals. We harness the power of your data to achieve great results. Conducive is a Splunk Services Partner and an IBM® Delivery Partner focused on creating intelligent organizations.
