The Role
The Splunk Engineer L2 will provide operational support, engage with users on Splunk issues, conduct support sessions, and perform log onboarding among other responsibilities.
Summary Generated by Built In
Position Overview:
- 3-5 years of Splunk experience
- Critical thinking skills
- Splunk administrator solving problems
- Handles common requests and tasks
- Interacts with large user base
Key Responsibilities:
- Engage with users experiencing Splunk problems
- Work on tickets and ITMs for Splunk issues
- Conduct screen-sharing support sessions
- Perform log onboarding into Splunk
- Configure ServiceNow and alerts
- Adjust cron expressions to reduce SVC usage
- Review internal audit logs
- Solve problems by correlating documentation and critical thinking
Required Skills and Qualifications:
- Proven experience solving Splunk problems in operational support
- Ability to work directly with end users
- Fluent in English
- Available during Eastern Standard hours (9-5)
- Data analysis skills
- Medium SPL knowledge
- Ability to write semi-complicated queries
- Strong problem-solving skills
Preferred Qualifications:
- Splunk Power User or Admin certification
- 5 years total IT experience
- 3 years in operational support role
- Hands-on Splunk administrator experience
- Basic ServiceNow knowledge
Skills Required
- 3-5 years of Splunk experience
- Proven experience solving Splunk problems in operational support
- Ability to work directly with end users
- Fluent in English
- Medium SPL knowledge
- Ability to write semi-complicated queries
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The Company
What We Do
DataDay Technology Solutions delivers tailored, self-sufficient systems that make data access, analysis, and management straightforward and strategic, empowering you to focus on growth, not technical challenges.
