CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
Nurse Case Manager in a specialty area including but not limited to disability and psychiatry case management. Makes assessments and determinations applying various case and disability management principles within area of specialty. Ensures expeditious and effective claims decisions through collaboration with healthcare providers, employers, claimants and claims staff.
JOB DESCRIPTION:
Essential Duties & Responsibilities
- Performs a combination of duties in accordance with departmental guidelines:
- Assesses disability status, makes recommendations and identifies appropriate resources.
- Accountable for gathering and coordinating medical evidence for evaluation of functionality and makes assessments on restrictions and limitations and assigns length of disability.
- Consults on case management issues in area of specialty and applies effective case management interventions.
- Collaborates with medical and other providers to ensure appropriate treatment and return to work.
- Facilitates job modifications when appropriate and educates involved parties regarding claims process and functionality as it relates to job requirements while remaining externally focused.
- Addresses causality and refers to appropriate medical expertise.
- Documents according to jurisdictional, departmental and accreditation requirements.
Reporting Relationship
Typically Lead Specialty Nurse Case Manager
Skills, Knowledge and Abilities
- Strong knowledge of case management, specialty area, medical terminology and conditions, insurance industry as well as company policies and procedures.
- Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, costs and quality of service.
- Excellent verbal, written, and presentation skills with the ability to convey technical issues in a clear, concise and effective manner.
- Strong interpersonal skills with the ability to effectively interact with internal and external business partners.
- Detail oriented with strong organizational and analytical skills as well as the ability to prioritize and coordinate multiple tasks.
- Knowledge of Microsoft Office Suite as well as other business related software.
- Ability to work independently.
Education and Experience
- RN with BSN preferred. Eligible to sit for national case management certifications.
- Typically a minimum five years diverse clinical background, with two or more years disability management experience preferred
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
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What We Do
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.
Why Work With Us
CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.
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Employees engage in a combination of remote and on-site work.














