The Role
The Specialized Brand Advisor is responsible for building relationships in Sephora to drive sales, educate staff, and complete in-store surveys. The role involves achieving sales goals and providing excellent customer service.
Summary Generated by Built In
This is an opportunity to represent an exciting, trending brand making their first debut in Sephora brick & mortar ✨ The Specialized Brand Advisor will be the expert on this brand, and be responsible for building lasting relationships with Sephora stores & vendors to increase productivity & sales.
You’ll get the best of the best training & support from our expert teams to be set up for success.
This position covers the Phoenix, AZ market. For this role, Brand Advisors will be scheduled at multiple Sephora locations within the Phoenix area.
You’ll get the best of the best training & support from our expert teams to be set up for success.
This position covers the Phoenix, AZ market. For this role, Brand Advisors will be scheduled at multiple Sephora locations within the Phoenix area.
Key Responsibilities
- Be punctual & reliable
- Achieve sales goals
- Educate the retail staff by sharing product knowledge & selling strategies
- Uphold merchandising & brand guidelines
- Complete detailed in-store surveys at the end of every shift
- Communicate with the Headkount team by staying up to date on the Headkount app.
Skills & Requirements
- At least 2 years of experience working for a beauty brand or beauty retailer
- Strong relationships in Sephora environment
- Excellent beauty retail selling & education background
- Strong communication skills
- Ability to self-motivate & work independently
- Technology skills: video calls, phone calls, smart phone apps
- Must have a working smartphone
- Must have reliable transportation to service all doors in market
- Must be available to work weekends
Benefits
- Competitive salary
- Robust training process & continued education
- Productive coaching & community
This is a W2 employee position with Headkount, not a freelance or contractor role. You'll receive the benefits and protections of employee status, including workers' compensation coverage, unemployment insurance eligibility based on state, and employer-paid payroll taxes.
About
Headkount is a boutique retail growth agency that empowers beauty brands to thrive in brick and mortar retail. Founded in 2019 by industry veteran Paula Floyd and headquartered in Los Angeles, Headkount offers a next-gen, outsourced solution to in-store sales, education, and execution. With a people-first mindset and speed as its superpower, Headkount helps indie and established beauty brands scale nationally without the burden of fixed overhead.
Skills Required
- At least 2 years of experience working for a beauty brand or beauty retailer
- Strong relationships in Sephora environment
- Excellent beauty retail selling & education background
- Strong communication skills
- Ability to self-motivate & work independently
- Must have a working smartphone
- Must have reliable transportation to service all doors in market
- Must be available to work weekends
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The Company
What We Do
Headkount is a retail agency and B2B partner that empowers beauty brands by providing an outsourced field sales and education team to maximize retail performance and drive sales through in-store consumer engagement.

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