We are seeking a diligent and tech-savvy Camera Monitoring Operator to join our live video monitoring center. The ideal candidate will be responsible for monitoring live video feeds to detect and respond to incidents in real-time, edit video footage, and produce detailed reports. This role requires keen observation skills, proficiency in video editing software, excellent reporting abilities, and strong aptness for email communications.
Key Responsibilities
Live Video Monitoring:
1. Continuously monitor live video feeds from multiple locations to detect suspicious activities, security breaches, or safety hazards.
2. Ensure all cameras are functioning correctly and report any technical issues immediately.
3. Respond promptly to incidents by alerting relevant personnel and/or authorities per established protocols.
Video Editing:
1. Edit, compile, and transfer video footage for incident reports, investigations, or training purposes.
2. Maintain a high level of accuracy and attention to detail in video editing tasks.
Reporting and Documentation:
1. Generate detailed incident reports that include video evidence, time stamps, and narrative descriptions.
2. Maintain accurate records of all incidents and actions taken during shifts.
3. Prepare daily, weekly, and monthly summary reports as required.
Communication:
1. Provide clear and concise updates on ongoing monitoring activities and incidents.
2. Use phone to dispatch for events and respond to inquiries via phone or email.
3. Communicate effectively via email with team members, supervisors, and external stakeholders.
4. Participate in team meetings and contribute to discussions on improving monitoring processes and protocols.
We work from 6:00 PM to 6:00 AM Central Time. There are 3 people on the team who work in shifts
Technical Proficiency:
1. Utilize monitoring software, video management systems, and video editing tools with high proficiency.
2. Stay updated with the latest technology and industry best practices in video monitoring and security.
Qualifications:
· High school diploma or equivalent; additional certifications in security or video editing preferred.
· Ability to maintain confidentiality and handle sensitive information with discretion.
· Good spoken and written English
Desired skills:
Physical Requirements:
· Ability to sit for extended periods while monitoring video feeds.
· Good visual acuity to accurately monitor video footage.
To work you need to have your own equipment (The company pays compensation for the use of your equipment)
1. Processor (CPU): Intel Core i5+
2. Memory (RAM): At least 8GB, but 16GB is preferable for smoother multitasking.
3. Graphics (GPU): Integrated graphics can suffice for basic monitoring, but a dedicated GPU like NVIDIA GeForce GTX 1650 or better is recommended for higher quality and multiple camera feeds.
4. Two widescreen monitors.
This position offers the opportunity to work in a dynamic environment where your skills in surveillance and security will be utilized effectively. A candidate does not need direct experience in this industry; we will provide ample on-the-job training. If you are a detail-oriented individual with a passion for ensuring safety and security, we encourage you to apply for the Camera Operator position.
- Paid vacation.
- Partial coverage of medical expenses for employees and their families.
- Reimbursement of expenses for using your own devices (PC, laptop, etc.).
- English lessons (50% surcharge).
- Corporate gifts.
- Refunds for conferences, courses and certifications.
- Remote work.
What We Do
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.
Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.
Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.
Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.
Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.