Job Description
The OpportunityThe ServiceNow Developer will contribute to building and enhancing solutions on the ServiceNow Platform to support essential services that improve workplace experiences.The person will work with stakeholders across HR, Finance, IT, Legal, Procurement, and Security, providing opportunities to deliver impactful solutions that make work easier and more efficient.Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.Role OverviewWe are seeking a skilled and experienced ServiceNow Developer to join our dynamic ServiceNow team in Corporate Systems. The ideal candidate should possess a strong technical background in ServiceNow development.The role will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring seamless integration with existing systems and business processes.This position is based in our Hyderabad location, and we follow a hybrid work policy.What will you do in this role- 2 – 5 years of hands-on experience with the ServiceNow platform, including modules such as HAM, CMDB, ITSM, ITOM Discovery, Catalog.
- Experience with implementing and managing integrations, Service-Graph connectors, basic automation, custom scope application and ServiceNow mobile applications are added advantage.
- Certified System Administrator for ServiceNow.
- Certified Application Developer for ServiceNow.
- Familiarity with API integration, and web service calls.
- Understanding of ETL mapping, transformation maps, and IRE rules
- Experience in Agile development methodologies.
- Understand user requirements and assist in evaluating ServiceNow capabilities that meet those needs.
- Participate in estimation and refinement of user stories.
- Support implementation of release strategies for ServiceNow enhancements.
- Assist in defining scope for small to medium projects.
- Share technical updates with team members and stakeholders.
- Help gather business and functional requirements.
- Prepare clear documentation for development and deployment processes.
- Maintain records of configurations and changes.
- Translate functional requirements into technical tasks.
- Perform feasibility checks and basic risk assessments.
- Collaborate with systems architects to build, configure and test ServiceNow components.
- Install, configure, and test tools as per design specifications.
- Support integration testing and validation.
- Assist in integrating ServiceNow with external systems like Workday or Ariba.
- Help implement testing and validation procedures.
- Document changes and impacts on existing environments.
- Contribute to training materials for end-users.
#HYDIT2026
Required Skills:
Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, TestingPreferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
07/31/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Skills Required
- 2-5 years hands-on experience with the ServiceNow platform
- Experience with HAM, CMDB, ITSM, ITOM Discovery, and Service Catalog modules
- Experience implementing and managing integrations and Service-Graph connectors
- Familiarity with API integration and web service calls
- Understanding of ETL mapping, transformation maps, and IRE rules
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- Experience with ServiceNow mobile applications and custom scoped applications
- Experience integrating ServiceNow with external systems such as Workday or Ariba
- Experience in Agile development methodologies and SDLC
- Skills in solution architecture, system integration, testing, documentation, and release support
What We Do
MSD Animal Health Technology Labs specializes in the development of animal health management solutions. We are a multidisciplinary product company, a diverse team of ~450 closely collaborating scientists, AI experts, software, hardware, and mechanical engineers… working alongside veterinarians and other animal experts. Our passion? Shaping the future of animal health and well-being (for much better!). Our products and platforms identify trends and predict the likelihood of health outcomes for HUNDREDS of MILLIONS of animals each year, from pets, to poultry, farm animals, and even fish. We provide actionable insights for veterinarians, farmers, and producers, changing the way people care for animals in 150 markets. So, if you’re looking to work in a company that combines pioneering science and technology, dedicated colleagues, and animals, you’ll find it all here – come join us! Visit our website: https://www.msd-animal-health.com/animal-health-intelligence/technology-labs/
