Job Details
Job Profile Summary
Under general direction of the Manager of Human Resources Technology (HR Technology), supports the Human Resources community of users with capturing data from the HR system and identifying specific issues and solutions; generates management reports for the use in making decisions impacting the Corporation.
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES:
- Responsible for User Support of associates across the enterprise (North America and Non-North America) via Support Mailboxes and Case
- Management Tools - Identifies requirements, resolves issues, provides user direction on system functionality and escalates more complex issues in compliance with defined SLAs.
- Supports COE project work and configuration changes/enhancements in Workday Time Tracking, Time Off and Absence.
- Acts as the Workday security administrator by adding/changing/deleting and reviewing user access; adds new fields, troubleshoots access
and population issues, makes corrections and updates security profiles in accordance to SOX issue process; adds/changes/deletes and
reviews user access that may feed other systems. - Creates custom reports per business requirements such as tardiness, overtime costs, headcount, finance, payroll, HRMS legal reports, and ad-hoc.
- Responsible for the user testing of outstanding SOX issues, new time and attendance plans for HRMS system.
- Responsible for system upgrades and process adjustments based on client feedback and requirements. Collaborates with HR Business Partners and Managers in the business to create efficient HR processes.
- Operates as the liaison between internal and external auditors for SOX compliance issues.
- Sets up monthly processes within Workday process scheduler and monitors nightly completion; troubleshoots when problems occur with processes.
- Troubleshoots error reports received from third party systems; liaises with HR and third-party vendors to correct all Benefits, Payroll, and HCM interface errors.
- Performs related duties as assigned.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; normally requires a minimum of 3-5 years directly related and progressively responsible experience.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Good analytical and problem-solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions
- Prior Workday Time Tracking, Time Off and Absence experience required.
- Demonstrate knowledge of project management process
- Good interpersonal skills; effective team player
- Strong decision-making skills
- Strong customer service skills
- Ability to communicate effectively both orally and in writing
- Ability to prioritize workload and consistently meet deadlines
- Strong organizational skills; attention to detail Kronos and/or SharePoint experience a plus. Knowledge of MS Office (Word, Excel, Smart Sheets, PowerPoint)
- Multi-language skills a plus.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Skills Required
- Requires a Bachelor's Degree in Business Administration or related field
- 3-5 years of related experience
- Prior Workday Time Tracking experience required
- Good analytical and problem-solving skills
- Kronos and/or SharePoint experience a plus
Cencora Compensation & Benefits Highlights
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Healthcare Strength — Coverage is presented as comprehensive from day one, including medical, dental, vision, prescription, behavioral health, and a wellness program that can lower premiums. Condition-specific and family-building supports reinforce the depth of healthcare offerings.
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Parental & Family Support — Paid parental leave of 12 weeks, two weeks of caregiver leave, backup child care, and coverage for fertility, adoption, and surrogacy illustrate broad family support. Feedback suggests these programs serve diverse family needs.
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Retirement Support — The 401(k) match (100% on the first 3% and 50% on the next 2%) is paired with a discounted ESPP and savings accounts. Tuition reimbursement and scholarships further strengthen long‑term financial security.
Cencora Insights
What We Do
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere. Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact. No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health. Protect yourself from job scams: Recruitment scams are on the rise. To protect yourself, we urge you to be vigilant and follow these guidelines > https://careers.cencora.com/us/en/job-scams
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