Specialist II, Supply Chain

Reposted 13 Days Ago
Be an Early Applicant
West Chester, OH, USA
In-Office
60K-94K Annually
Mid level
Healthtech • Pharmaceutical • Manufacturing
The Role
The Specialist II in Supply Chain manages logistics for temperature-controlled shipments, oversees export compliance, and improves delivery performance. Responsibilities include scheduling, monitoring, and SOP development for shipping operations.
Summary Generated by Built In

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

Brief Job Description:

The Specialist II, Logistics and Supply Chain, is responsible for managing all aspects of international and

domestic temperature-controlled and ambient shipments from West Chester, Ohio. Will act as the shipping and receiving scheduler for the Site. This position raises and/or

investigates complaints related to Supply/Logistics and Temperature Excursions, and acts as the point of

contact with internal and external logistics service providers and support the improvement of cost,

security, temperature, and lead-time for the new and existing outbound and inbound routes. The

The specialist will collect, calculate, format, and report key performance indicators for both buildings monthly, and will be responsible for updating and creating SOPs related to export, logistics, and transportation, including temperature management.

Job Responsibilities (Including Key Result Areas, Specific Accountabilities, Tasks, Etc.)

• Manage export shipping activities, including the production of government, customs, and freight

forwarder, and broker documentation requirements: Commercial invoice, Packing List, Certificate

of Origin, SLI.

• Drive adherence to all 15CFR and related export regulations, and other regulatory requirements.

• Responsible for the shipping and receiving schedule, which includes Booking Export shipments with

Freight Forwarders maintain the visibility of the schedule in SharePoint.

• Ensure expedited shipments are approved, and rates for new and existing routes have been

approved.

• Provide monthly revised outbound pallet volume to the Global Logistics Function.

• Manage relationship with freight forwarder(s), related to day-to-day inbound and outbound

schedule.

• Responsible for monitoring outbound shipments' performance including temperature, Damage, and on-time delivery

Time Delivery, Transit time, and import clearance of export shipment.

• Raise a supplier complaint for Temperature Excursions and Supply & Logistics.

• Investigate and close supplier complaint related to Root Cause Temperature Excursion and

Support the resolution for Supply & Logistics complaints.

• Create, maintain, and provide shipping forecasts for internal teams and freight forwarders.

• Ensure material classified as dangerous goods is shipped according to the Department of

Transportation, I.A.T.A./I.C.A.O. (Int’l Air Transport Assoc. / Int’l Civil Aviation Organization),

I.M.O. (International Maritime Civil Aviation Organization and Customs regulations).

• Manage requirements for reporting and documenting the export of materials requiring export

licensing.

• Manage export document record retention per RES Global Retention and Disposal schedule and any other relevant export regulations.

• Develop and manage SOPs related to all inbound and outbound activities out of the West

Chester site.

• Support investigations, and assist to resolve finished goods-related claims, deviations and

CAPAs raised by internal and external customers.

• Train warehouse personnel on requirements and changes related to inbound and outbound

shipments.

• Act as company resource for questions regarding air/ocean/truck transportation.

Minimum Requirements

• Experience in:

o Applying Export Compliance to 15CFR adherence.

o Handling, coordinating, and scheduling all modes of transportation (air, sea, road),

domestic and international.

o Applying Incoterms.

• Advance knowledge of Microsoft Outlook, Excel, Word, PowerPoint.

• Basic to intermediate knowledge of ERP (SAP a plus) and TMS.

• Excellent written and verbal communication skills with the ability to lead and direct people without functional relationship.

Preferred Background

• Bachelor’s degree in business, logistics, or related field.

• Experience in a GMP and/or FDA regulated environment.

• Knowledge of SOx controls within inventory management.

• Experience in handling, validating, and researching cold chain shipments.

• Demonstrated experience implementing lean principles and tools.

• Experience in controlled documents system and quality systems.

Sponsorship or support for work authorization, including visas, is not available for this position.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, paid vacation, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $60,000.00 - $93,750.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience? We encourage you to apply and start a conversation with one of our recruiters.

Skills Required

  • Experience in Export Compliance with 15CFR adherence
  • Experience in coordinating and scheduling transportation modes
  • Advanced knowledge of Microsoft Office Suite
  • Basic to intermediate knowledge of ERP and TMS
  • Excellent communication skills to lead teams

Resilience (resilience.com). Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Resilience (resilience.com). and has not been reviewed or approved by Resilience (resilience.com)..

  • Fair & Transparent Compensation Pay is often framed as a relative bright spot, described as average to slightly above average and sometimes market-competitive for technical roles.
  • Healthcare Strength A broad benefits package is presented as comprehensive, including healthcare coverage alongside other wellbeing resources.
  • Parental & Family Support Family-oriented offerings stand out, including subsidized backup care and fertility support for different parenthood journeys.

Resilience (resilience.com). Insights

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The Company
Boston, Massachusetts
1,597 Employees
Year Founded: 2020

What We Do

Resilience (National Resilience, Inc.) is a first-of-its-kind manufacturing and technology company dedicated to broadening access to complex medicines and protecting biopharmaceutical supply chains against disruption. Founded in 2020, the company is building a sustainable network of high-tech, end-to-end manufacturing solutions to ensure the medicines of today and tomorrow can be made quickly, safely, and at scale

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