Specialist I, Transfer Agency

SEI Investments is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization, which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Luxembourg is a licensed as a specialized PSF provides administration, domiciliation, and depositary services to funds established by third party investment managers (referred as “SEIL”).

The Transfer Agency Specialist is within the Investor Services unit of SEI. This individual will be required to work closely with other members of the Investor Services Team to help grow a dedicated team in a high growth area of SEI.  This individual will be responsible for interacting with all levels of professionals both internally and externally.  Candidates must have a good understanding of Private Market Alternatives structures and related investment types and will ultimately be the main day-to-day contact for a number of Private Market Investor Services clients. 

This position may be eligible to be performed in a hybrid fashion (in the office 3 or more days/week, and from a home office up to 2 days/week), within any applicable tax and social security limits for cross-border work.

What you will do:

• Review or prepare capital call and distribution calculations and notices.

• Review or prepare Investors Capital Statements and relevant calculations.

• Perform approval on Anti-Money Laundering and various investor eligibility checks in accordance with regulatory / fund guidelines;

• Problem, error and query resolution on a timely basis (with documentation).

• Ensure all processes are carried out to the highest standards and consistent levels of accuracy and attention to detail are maintained.

• Ensure all established investor servicing procedures and controls are completed accurately and to specified deadlines;

• Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within SEI.

• Review, and approve investor instructions and transaction documents prepared by delegates ensuring they are prepared in accordance with fund documentation requirements and SEI procedures;

• Perform quality control checks and approval on client correspondence, investor and compliance reporting prepared by delegate operational teams where required;

• Serve as main daily contact for our delegate colleagues in relation to a range of clients and their deliverables;

• Ensure accurate and complete data is maintained in the TA system for all transfer agency clients;

• Review for investor wire payment execution, bank account reconciliation and break item investigations completed by Dublin operations;

• Ability to cover all fund types within the team when required;

• Work closely with the fund accounting team, as well as other Investor Services teams, and be willing to assist in crossover duties.

• Ability to work with peers & other teams to provide support and coverage, particularly our delegate teams.

• Ensure efficient resolution of client queries;

• Work with Manager to ensure employees adhere to company policies and procedures;

• Assist in the development and implementation of departmental procedures;

• Idea generation and ongoing assessment and improvement of operational service model;

• Ensure a seamless operational transition for new and converted funds from implementation to production mode from the implementation/conversion team;

• Work on Projects / Ad-hoc tasks as required.

What you bring to the table:

• 3 to 5 years Transfer Agency background with experience in Alternatives / Private Equity/ Hedge funds;

• Experience in private equity and hedge fund TA transactions, i.e., Capital Calls, Distributions, Capital Statements

• Experience with Investran, NTAS, or similar Transfer Agency system;

• Knowledge of Anti-Money Laundering and regulatory requirements;

• Excellent interpersonal and customer service skills;

• Have experience in reviewing Limited Partnership Agreements and OM’s.

• Ability to multi-task, prioritize work and manage time for efficiency and to meet strict deadlines;

• Strong oral and written communication skills – fluency in English essential for both;

• Individual with a positive “can do” attitude who takes ownership of assigned responsibilities;

• Detail-oriented with excellent problem solving skills;

• Team player - flexible and adaptable;

• Demonstrable ability to think strategically.

Attributes we value

• Strong oral, written communication and presentation skills.

• Strong Coordination and Relationship Management skill.

• Strong organizational and administrative skills.

• Individual who takes initiative and ownership of assigned responsibilities.

• Positive ‘can do’ attitude with excellent problem-solving skills.

• Detail-oriented.

• Team player.

• Excellent interpersonal and customer service skills.

• Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines.

• Flexible / Adaptable - Ability to work second shift from 11am to 8pm

SEI (NASDAQ:SEIC) delivers technology and investment solutions that connect the financial services industry. With capabilities across investment processing, operations, and asset management, SEI works with corporations, financial institutions and professionals, and ultra-high-net-worth families to help drive growth, make confident decisions, and protect futures. As of June 30, 2023, SEI manages, advises, or administers approximately $1.3 trillion in assets. For more information, visit seic.com.

SEI Investments - S.A. (“SEI Lux”) is SEI’s Luxembourg-based European subsidiary, a specialized PSF, authorised and regulated by the Commission de Surveillance du Secteur Financier (“CSSF”) (B257752), providing administrative and transfer agency services to Luxembourg investment funds.

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

We recognize that our people are our most valuable asset and are (literally) invested in your success we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance.

We are a technology and asset management company, delivering on our promise of building brave futuresSM—for our clients, our communities, and ourselves. Come build your brave future at SEI.

This position will require a successful background check, including employment verification, education verification and criminal history review, once an offer has been extended and accepted.

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines. 

About SEI® & SEI Lux:

SEI (NASDAQ:SEIC) delivers technology and investment solutions that connect the financial services industry. With capabilities across investment processing, operations, and asset management, SEI works with corporations, financial institutions and professionals, and ultra-high-net-worth families to help drive growth, make confident decisions, and protect futures. As of June 30, 2023, SEI manages, advises, or administers approximately $1.3 trillion in assets. For more information, visit seic.com.

SEI Investments - S.A. (“SEI Lux”) is SEI’s Luxembourg-based European subsidiary, a specialized PSF, authorised and regulated by the Commission de Surveillance du Secteur Financier (“CSSF”) (B257752), providing administrative and transfer agency services to Luxembourg investment funds.

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.

SEI is an Equal Opportunity Employer and so much more:

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

We recognize that our people are our most valuable asset and are (literally) invested in your success we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance.

We are a technology and asset management company, delivering on our promise of building brave futuresSM—for our clients, our communities, and ourselves. Come build your brave future at SEI.

Note:

This position will require a successful background check, including employment verification, education verification and criminal history review, once an offer has been extended and accepted.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.